Job Title: Front Desk Agent
Job Summary:
We are seeking a professional and customer-oriented Front Desk Agent to join our team. The ideal candidate will be the first point of contact for our guests, providing exceptional customer service and administrative support. As a Front Desk Agent, you will play a crucial role in creating a positive experience for visitors and ensuring smooth operations at the front desk.
***Must be fluent in Spanish
Responsibilities:
- Greet and welcome guests in a friendly and professional manner
- Answer phone calls and direct them appropriately using excellent phone etiquette
- Assist with check-ins, check-outs, and reservations
- Maintain a tidy and organized front desk area
- Handle guest inquiries and provide accurate information about the facility
- Utilize office and computer systems to efficiently manage guest information
- Collaborate with other departments to ensure guest satisfaction
- Perform administrative tasks such as filing, proofreading, and data entry
Qualifications:
- Proven experience in a customer-facing role
- Strong organizational skills with attention to detail
- Familiarity with office procedures and phone systems
- Ability to provide excellent customer support
- Experience as a personal assistant is advantageous
- Proficiency in computerized systems for efficient operations
Join our team as a Front Desk Agent and be part of a dynamic environment where your customer service skills will shine. We offer competitive compensation, opportunities for growth, and a supportive work culture. If you are passionate about delivering exceptional service and thrive in a fast-paced setting, we would love to hear from you.
Apply now to embark on an exciting career as a Front Desk Agent with us!
Job Type: Full-time
Pay: $16.00 - $20.00 per hour
Experience:
- Customer service: 1 year (Preferred)
Ability to Commute:
- Norcross, GA 30071 (Required)
Ability to Relocate:
- Norcross, GA 30071: Relocate before starting work (Required)
Work Location: In person