About us
We are professional family run Non Profit that makes wearable iD for people with communication issues such as Autism, Down Syndrome, Dementia. Our hours and days of work are flexible. This is a part time job to start but full time hours should become available.
Responsibilities:
- Handle inbound and outbound customer calls in a professional and courteous manner
- Provide excellent customer service by addressing customer inquiries, resolving complaints, and providing appropriate solutions
- Communicate effectively in English and Spanish to assist customers that speak English or Spanish
- Analyze customer needs and recommend appropriate products or services
- Maintain accurate and detailed records of customer interactions and transactions
- Perform data entry tasks accurately and efficiently
- Making wearable iD which includes editing text, printing transfers, trimming transfers, heat pressing onto blanks, laminating various paper iD products
- Shipping
Requirements:
- Excellent phone etiquette and strong communication skills
- Bilingual proficiency in English and Spanish is required
- Ability to analyze customer needs and provide appropriate solutions
- Proficient in data entry with a high level of accuracy
- Be good at crafts to make products
Note: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.
Job Type: Part-time
Pay: From $18.00 per hour
Expected hours: 20 – 30 per week
Benefits:
- Flexible schedule
- On-the-job training
Experience level:
Shift:
Weekly day range:
Work setting:
Work Location: In person