Join the Turtle Peak Team in Las Vegas, NV as an Inbound Customer Service Representative!
Are you ready to be part of a dynamic and fun-loving team? Turtle Peak is looking for enthusiastic and dedicated individuals to join us as full-time Inbound Customer Service Representatives. If you love helping people and thrive in a fast-paced environment, we want to hear from you!
Competitive Pay & Bonuses
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Starting at $15.25/hour, or $16.75/hour for bilingual speakers
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Enjoy monthly bonuses that reward your hard work and dedication
Amazing Benefits & Perks
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Employer-paid medical, dental, and vision coverage
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Long- and short-term disability insurance (LTD and STD)
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Flexible spending accounts; Hospital Indemnity plans
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Free Gym membership to keep you healthy and active
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Generous vacation, mental health, and sick leave
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Exclusive Tickets@Work discounts for entertainment and travel
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Office snacks and events
As an Inbound Customer Service Representative, you'll be the voice of our brands, providing top-notch service through various channels like emails, phone calls, live chat, and social media.
Your main goal? To make every customer interaction a positive one!
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Address customer inquiries and resolve complaints with a smile
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Listen to customers, understand their needs, and offer solutions
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Maintain professionalism and courtesy at all times
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Stay calm and composed while handling conflicts and diffusing tension
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Tech-savvy: Comfortable with computers and able to switch between systems easily
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Team player: Works well with others and understands the importance of teamwork
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Respectful: Always kind, positive, and helpful
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Empathetic: Listens well and offers support
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Multitasker: Excellent at managing time and prioritizing tasks
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High school diploma or equivalent
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1 year of customer service experience
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Strong technical skills, including MS Office Suite and web browsing
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Able to pass a background check
At Turtle Peak, we set the gold standard for customer service. Our mission is to elevate customer experiences through exceptional service and genuine interactions. We believe that a great culture drives great results, and we stay true to our core values:
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Compliance is key
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Value every customer interaction
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Empower our people
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Think outside the box
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Communication is king
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Own your role
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Embrace change and innovation
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"Fine" is never okay
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Dream big
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Be a customer advocate
Ready to join our team? It's easy! Fill out our quick and mobile-friendly online application. We can't wait to meet you!