MassageLuXe is a nationwide spa franchise that offers high-quality massages, facials, and waxing services. Licensed massage therapists and estheticians help clients find relief for chronic pain and skin conditions in a relaxing environment. MassageLuXe promotes health and wellness for the body and mind through massage and skin health treatments.
Job Overview:
We are seeking a Front Desk Agent to join our team. The ideal candidate will have experience in customer service and sales, with a focus on providing exceptional service to our clients.
Responsibilities:
1) BUILD CLIENT LOYALTY
- Assess their needs - Listen and ask questions.
- Sell them all appropriate services - Utilize knowledge and give advice.
- Sign them up as members - Provide the client with the program that is the
best value for them.
- Resolve all concerns with a positive result - Do what’s right for the client.
- Provide 5-star service to all members, employees, and outside contacts.
2) Responsible for promoting MassageLuXe in a positive manner.
3) Execute all MassageLuXe policies, procedures, and programs consistently, and in
the spirit in which they were designed.
4) Generate new clientele through promoting grassroots marketing.
5) Uphold all MassageLuXe standards of cleanliness, safety, facilities repair, and
equipment functionality.
6) Implement all Spa cash management and banking procedures accurately and
consistently.
7) Maintain a positive, safe, upbeat, welcoming atmosphere in your Spa, for both
clients and fellow employees.
Experience:
- Previous experience in customer service, retail sales, or a similar role
- Knowledge of cash register operations
- Strong communication and interpersonal skills
BENEFITS:
- Opportunity for Bonuses
- Commission on product sales / membership sales
- Referral Bonus
- 40% OFF skincare products
If you are passionate about delivering excellent customer service, have a flair for sales, and enjoy working in a dynamic environment, we would love to hear from you. Join our team as a Front Desk Agent and be part of a rewarding customer-focused role.
Job Types: Full-time, Part-time
Pay: $12.00 - $15.00 per hour
Expected hours: 20 – 40 per week
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Shift:
- 4 hour shift
- 8 hour shift
- Day shift
- Evening shift
- Morning shift
Weekly day range:
- Every weekend
- Monday to Friday
- Rotating weekends
- Weekends as needed
- Weekends only
Ability to Commute:
- Doylestown, PA 18901 (Required)
Ability to Relocate:
- Doylestown, PA 18901: Relocate before starting work (Required)
Work Location: In person