Responsibilities
Provides Front Desk Management
· Answer the telephone and direct calls to the appropriate parties according to established front-desk procedures
· Provide basic, general information to callers about the company and route program-specific inquiries and department-specific inquiries to the appropriate program or department staff member
· Greet clients and visitors and notify staff of arrival
· Process incoming and outgoing mail, deliveries, and faxes
· Maintain a bin system for staff mail
· Maintain staff in/out board
· Insure the lobby and front desk area remain professional and tidy in appearance
· Assist with administering the telephone and voice messaging system
· Assist with managing parking tickets and validations
· Assist with revising front desk procedures as directed
Provides General Support for Organization
· Maintain office supplies, including door name plates
· Maintain office machines and request service in a timely manner on an as-needed basis
· Order printing, including stationary and business cards
· Order coffee supplies and kitchen supplies and maintain coffee service and kitchen area
· Serve as a point of contact for facilities, including security and parking
· Provide administrative support for management staff as needed
· Copy and collate materials as needed
Qualifications
· High school diploma or equivalent certification required
· Minimum of three (3) years experience as a Receptionist required
· Bilingual in English and Spanish required
· Ability to work in a confidential environment, dealing with sensitive information, and maintain high level of confidentiality
· Appreciation of diversity and a sensitivity to people of varying lifestyles, ethnicity and religious groups
· Proficiency with Word, Excel, and Outlook
· Knowledge of copy machines and other general office equipment
· Polished and professional telephone skills and clear speaking voice
· Dependable transportation
Job Type: Full-time
Pay: $15.00 - $17.00 per hour
Benefits:
- Dental insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Education:
- High school or equivalent (Required)
Experience:
- Microsoft Excel: 1 year (Preferred)
- Receptionists: 3 years (Required)
- Multi Line Phones: 3 years (Required)
Language:
- Fluent Spanish (Required)
Work Location: In person