JOB SUMMARY:
ADVCRS, a leader in innovative car body repair solutions, seeks an office manager to coordinate and oversee daily operations and various administrative tasks. The Office Manager plays a crucial role in maintaining efficiency, organization, and productivity, and will help us uphold our commitment to exceptional service and technical excellence.
JOB RESPONSIBILITIES:
The responsibilities of this position at ADVCRS are:
• Office Operations: Oversee and manage the day-to-day operations of the office, including writing estimates and invoices; coordinating equipment delivery, installation, service and maintenance; and ensuring the office is well-organized and functional.
• Administrative Support: Provide administrative support to staff, such as scheduling meetings, managing calendars, and assisting with travel arrangements. Handle correspondence, both internal and external, in a professional and efficient manner.
• Task Management: Prioritize and manage tasks efficiently, always striving for the highest levels of customer satisfaction through timely and quality service.
• Communication and Documentation: Maintain open channels of communication with customers, both in-person and over the phone, ensuring all interactions are correctly recorded for transparency and future reference. Keep accurate records, files, and documentation related to office operations, staff, and vendor interactions.
• Maintain a Clean and Safe Work Environment: Maintain the office space, ensuring it is clean, comfortable, organized, and adheres to safety standards. Coordinate with building management, service providers, and vendors as needed.
• Vendor Management: Liaise with vendors and service providers as required. Negotiate contracts and ensure services are delivered according to agreed-upon terms.
• Stay Updated: Dedicate time to learn and familiarize oneself with new technologies, products, and procedures, positioning oneself for potential growth within the company
JOB QUALIFICATIONS:
The qualifications for this position at ADVCRS are:
• Administrative Knowledge: Proven experience in office management or a related administrative role.
• Skills: Strong organizational skills, attention to detail, and the capacity to handle unexpected situations with professionalism.
• Team Collaboration: Ability to work independently and as part of a team, with a proactive, positive attitude.
• Customer Service Skills: Demonstrated ability to interact effectively with customers, understand their needs, and ensure satisfaction. Excellent communication skills, both written and verbal, to interact with staff, vendors, and other stakeholders.
• Technical Training: Proficiency in office software (e.g., MS Office Suite) and the ability to learn new tools quickly. CRM, ERP, and/or other Software Solutions experience a plus, but not required.
• Education: Bachelor's degree in business administration or a relevant field is a preferred but not required.
Job Type: Full-time
Pay: $25.00 - $45.00 per hour
Expected hours: 40 per week
Benefits:
Schedule:
- 8 hour shift
- Monday to Friday
Ability to Commute:
- Rohnert Park, CA (Required)
Work Location: In person