Start your adventure at Hampton Inn Decatur AL, now hiring a 1st shift Front Desk Receptionist (hours are from 7am-3pm)!
*****STARTING WAGE FOR THIS POSITION IS $12.00 PER HOUR*****
Our friendly Guest Service Representatives provide attentive and courteous service, all while creating a memorable and personalized experience for our guests.
- Greet and interact with guests in a warm, friendly and professional manner
- Provide highest level of service by anticipating, listening attentively, and responding promptly to guests’ needs
- Promptly handle guest service requests and guest complaints to meet and exceed guest expectations
- Work in cooperation with other departments to ensure a positive guest experience
- Use computer system to make reservations, check-in and check-out guests and process payments
- Perform tasks such as answering phones, maintain a cash drawer, operate office equipment
- Ensure safety and security of the property, staff and guests
What does success look like in this role?
- Motivated to maintain excellent customer service reputation
- Strong oral and written communication and interpersonal skills
- Strong attention to detail, organization and follow-up abilities
- Ability to work effectively and efficiently in a fast-paced setting
- Available to work 7:00 am - 3:00 pm
- Reliability and honesty
- Desire to contribute to a supportive and effective team
- Availability to work a flexible schedule between nights, weekend and holidays is a plus
Job Type: Part-time
Pay: $12.00 - $13.00 per hour
Expected hours: 16 – 22 per week
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Holidays
- Monday to Friday
- Weekends as needed
Work setting:
Experience:
- Hotel experience: 1 year (Preferred)
Work Location: In person