Position Overview:
The Operations Lead reports to the Director-SCM.
· The Lead will support the 3PL Pharma warehouse operation and supports Advagen’s Qualification and Validation activities.
· Direct shipments and resolve logistical challenges or customer complaints by communicating with internal and external customers, transportation providers and suppliers.
· This role will be responsible for assuring compliance with Advagen’s Standard Operating Procedures (SOPs) along with all applicable worldwide regulations and guidelines (e.g. FDA).
· This role works with Quality Assurance to maintain GXP compliance throughout the warehouse and distribution network. This includes quality events handling – support investigations of quality events, external notifications and complaints, determine root causes, implement CAPAs, and drive closure.
· Contribute to FDA/DEA Reporting and Inspections. Support the maintenance and operations of Advagen key supply chain systems such as ERP and serialization.
· Strategize capacity to maximize productivity, while maintaining a safe and efficient warehouse operation.
· Track the supply chain to deploy resources according to the shipping schedule to achieve or exceed on-time delivery KPI goals.
· Successful candidate will have opportunity for growth/advancement
· As a member of the Warehouse team the candidate will be required to perform a wide variety of support activities and functions.
Essential Duties and Responsibilities:
· Ensures health and safety policies are maintained at the highest level.
· Proficient understanding and adherence to customer-specific requirements related to product labeling and packaging, including ISO standards as defined within process ownership.
· Competent with company ERP system, cycle-count program, material disposition process, and logistical standards
· Effective and professional interaction with Customer Service Representatives to consistently maintain a high-level of customer support and ensure all pertinent information regarding delivery status is communicated timely and accurately.
- Maintaining daily receiving & shipping schedule, Waybills/BOL/PL firm understanding of company document package
- Understand all business units including material claims, processing reports, and contract pricing structures.
- Ensure proper material flow utilizing FIFO methodology.
- Must ensure Department of Transportation (DOT) compliance for all inbound and outbound facility operations.
- Assures that the area is ready at all times for a regulatory inspection, including that documentation complies with standards and that opportunities related to housekeeping and facility fit and finish are identified, reported, and corrected.
- Knowledge of DSCSA and serialization preferred
Basic Requirements:
- Pharma industry experience required.
- Bachelor’s degree with 3-5 years of manufacturing/operations/warehouse/logistics experience, including a minimum of 2-3 years of managing an E-Commerce warehouse/fulfillment center is preferred.
- Experience with WMS software is a must.
· ERP experience required; SAP strongly preferred.
· Experience running meetings and delegating tasks, creating documentation and SOPs hiring temp workers for seasonal positions.
- Knowledge of shipping zones, rates, inventory planning and forecasting
- Respect Workplace Safety Program
- Forklift proficient
- Ability to multi-task and complete such tasks accurately and in a timely manner in a fast-paced environment.
- Analyze daily work activities to determine if greater efficiencies can be achieved.
- Meets management’s objectives of continuous improvement of logistics and material quality.
- Bi-lingual (Spanish) speaking added advantage
- Excellent communication skills and attention to detail. High energy and positive attitude.
- Ability to work independently and utilize critical thinking, analytical and problem-solving skills.
Benefits:
- Competitive salary
- Paid time off
- Medical, Dental and Vision Insurance
- 401k
- Life Insurance and Long-Term Disability
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
Ability to Relocate:
- East Windsor, NJ 08520: Relocate before starting work (Required)
Work Location: In person