General Merchandise Associate
Location: Harley-Davidson – Huntington, WV
Our family of Harley-Davidson dealerships represents a multi-point dealership family situated in the Southeast and Mid-Atlantic regions. We are a well-established award-winning family of dealerships who takes pride in offering superior customer service and hiring experienced, knowledgeable team members.
Are you a Harley-Davidson enthusiast who loves to help others enjoy the Harley-Davidson experience? This could be the job for you!
We’re currently looking for a Motorclothes Associate who has a genuine upbeat and energetic personality, who is self-motivated and driven to share Harley-Davidson with our guests! We will train the right people and provide all the tools you need to be successful.
An Equal Opportunity Employer
Benefits:
- 401K
- Paid Vacation & Holidays
- Medical, Dental, Vision, Life, Cancer, Accidental, and Disability Insurance
- Health Flexible Spending Account
- Company Discounts
- Opportunities for growth and professional development
ESSENTIAL DUTIES:
- Provide “Raving Fan” service to all of the dealership’s customers.
- Greet customers immediately, in a courteous and friendly manner.
- Make all customers feel welcome regardless of race, sex, or creed.
- Possess the ability to work with several customers at one time while maintaining individual customer satisfaction.
- Handle telephone transactions quickly, and courteously.
- Point out any sales, specials, or new merchandise to customers.
- Assist customers with their selection of merchandise and offer additional product that compliments the purchase.
- When accepting check & credit card payments for merchandise purchases, confirm customers’ identification, obtain proper approvals and record them as required.
- When accepting cash, verify that all bills are not counterfeit by marking bills $20 or greater with the counterfeit pen.
- Keep cash register accurate.
- Notify customers immediately when special orders or back-ordered items are received
- Handle customer complaints reasonably, showing empathy and a positive attitude, and demonstrate our commitment to excellent customer service.