HealthGradeNetworks, LLC strives toward being the long-term care field's "enterprise mobility experts" by providing nurse call, phone, wireless networking, and wander management solutions to clients across North America. HGN is searching for a Support and Installation Specialist to join its growing team. This position will be responsible for installing, troubleshooting, and supporting HGN's solutions from the field and from its Norwalk Ohio headquarters.
Required experience and training
- Associates Degree in Information Technology, Health Information Technology, Computer Sciences, or similar focus; or 3 years experience in the IT field. Certifications will be considered in lieu of experience.
- 2+ years of troubleshooting or supporting network systems.
- Able to travel and work up to 50% of the time across the USA and Canada.
Desired experience
- Experience working in healthcare setting, especially long-term care environments.
- Experience with low voltage cabling, including network, CCTV, fire alarm, and access control installations.
- Experience coaching, training, and assisting users of all skill levels on computer technology.
Job Type: Full-time
Pay: $18.71 - $27.94 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
Travel requirement:
License/Certification:
- Driver's License (Required)
Ability to Commute:
- Norwalk, OH 44857 (Required)
Ability to Relocate:
- Norwalk, OH 44857: Relocate before starting work (Required)
Willingness to travel:
Work Location: In person