Lake Lewisville Pediatrics is seeking an experienced Referral Coordinator and Receptionist to join our pediatric practice. The successful candidate will be responsible for coordinating with physicians, patients and insurances in referring patients to specialist, greeting patients, scheduling appointments, managing patient records, and providing administrative support to the medical staff. The ideal candidate will have excellent customer service skills, a friendly demeanor, and an understanding of pediatric medical terminology. This is an excellent opportunity for someone who is passionate about providing quality care to children and families.
Responsibilities:
- Coordinate with physicians and patients on referral request.
- Request Referrals as needed from insurances, gather necessary medical records and submit referrals requested by our providers to specialist.
- Greet patients and visitors in a professional manner.
- Answer incoming calls and direct them to the appropriate department.
- Schedule appointments for patients and follow up with them as needed.
- Check patients in and out of the office.
- Collect patient information, such as insurance information, medical history, and contact information.
- Verify insurance benefits and convey information to parents.
- Collect balances due, deductibles, copay, coinsurances due at time of appointments.
- Provide basic information about pediatric services to patients and families.
- Update patient records in the electronic medical record system.
- Part Time. Monday 8-12, 8 - 5 on Wednesday and Friday. Rotate Saturday mornings 1 day per month.
Job Type: Full-time
Pay: $17.00 - $19.00 per hour
Expected hours: 20 – 32 per week
Benefits:
- 401(k)
- Employee mentoring program
- Flexible schedule
- On-the-job training
- Opportunities for advancement
Healthcare setting:
Medical specialties:
Schedule:
- No nights
- Rotating weekends
Work Location: In person