FULL TIME ENTRY LEVEL FRONT DESK RECEPTIONIST FOR DENTAL OFFICE
· 8-12 WEEK ONBOARDING/TRAINING PROGRAM
· FULL TIME AVAILABIITY REQUIRED FROM 7 AM – 7PM (TO BE SCHEDULED BETWEEN THESE TIMES)
· BILINGUAL (ENGLISH AND SPANISH) PREFERED
· EXPERIENCE IN HOSPITALITY, RETAIL & FOOD SERVICE WELCOME!
· HIGH VOLUME PRACTICE
· HANDLING OF A VARIETY OF ROUTINE PATIENT INQUIRES AND REQUESTS
· MUST HAVE REQUIREMENT: GOOD COMMUNICATION SKILLS!
JOB DUTIES (COMPLETE MENTORSHIP IS PROVIDED ON SITE):
· PROVIDE AN EXCEPTIONAL AND POSITIVE PATIENT EXPERIENCE TO EVERY PATIENT
· HANDLING OF HIGH VOLUME PATIENT/CLINICAL BUSINESS CALLS
· SCHEDULE APPOINTMENTS FOR NEW AND EXISTING PATIENTS FOLLOWING CLINIC SCHEDULING GUIDELINES AND PROTOCOLS
· ASSISTS PATIENTS WITH ANY QUESTIONS, CONCERNS, MEDICATION REFILL REQUEST
· COMPLETE REGISTRATION OF NEW PATIENTS
· COMPLETE AND ACCURATE INTAKE OF PATIENT DEMOGRAPHICS
· VERIFCATION OF SUBSCRIBER INSURANCE INFORMATION
· VERIFICATION OF BENEFITS OF PAYMENTS INCLUDING TRACKING
Job Type: Full-time
Pay: From $12.00 per hour
Benefits:
- Employee discount
- Health insurance
- Paid time off
- Uniform allowance
Medical specialties:
Schedule:
- Monday to Friday
- Rotating weekends
Experience:
- Customer service: 1 year (Preferred)
- Computer skills: 1 year (Preferred)
Work Location: In person