Surgical Scheduler Position at a Specialty Gynecology Office.
Surgical Care Coordinator:
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Scheduling surgery at a Highly Specialized, World-Renowned Surgical Practice.
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Speaking with patients' about their insurance benefits vs self-pay option, etc. - knowledgeable about insurance and how it works - we are an out of network practice, so it is a lot of explaining to the patients, as many of them have only in-network received care.
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Previous medical experience preferred.
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Outstanding customer service is an absolute must.
We are a small practice, so although you will primarily be scheduling surgeries, you may have to answer general phone calls and help in other areas of the office as needed
Hours: Mon & Fri 7:00-3:30, Tues-Thurs 9:00-5:30
*This is NOT a remote position*
Responsibilities and Duties:
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Schedule patients on our calendar, as well as call the hospital to schedule each surgical case.
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Coordinate with other surgeons' offices when we need other specialties on our cases.
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Typing up surgical packet to email to patients', as well as ensuring they understand their cost, and all consent forms are signed prior to surgery.
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Cross-training on pre-operative consultation as a backup.
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Running credit card payments and posting in the system.
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Filing charts (as needed).
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Checking email.
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Prepping surgical charts (as needed).
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Scheduling Appointments (as needed).
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Answering phones and helping with other areas in the office (scheduling general appointments, taking payments, etc.)
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Knowledge on how to submit for prior authorization in case patient needs it for surgery.
Qualifications and Skills:
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Fluent in Spanish Required
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Preferred Medical Office Experience
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Outstanding Customer Service skills is a must
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Punctuality
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Friendly
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Organized
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Detail Oriented
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Multi-tasker
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Problem Solver
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Integrity
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Caring
Benefits:
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This position includes Medical and Dental insurance, eligible after 3 months of employment (employee only)
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Practice will purchase two sets of scrubs for you to wear, with you needing to purchase one pair of black scrubs
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401(k) profit sharing plan eligibility after 1 year.
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PTO - 10 days off after start date, then an additional 5 days after 1st year, 20 days after 2 years, and 25 days after 5 years.
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Paid Holidays.
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Generous Christmas Bonus.
Job Type: Full-time
Salary: starting at $45,000.00, based off of experience