GENERAL MANAGER - Village Green at Stadium Trace
Sports Facilities Management, LLC
LOCATION: Hoover, AL
DEPARTMENT: OPERATIONS
REPORTS TO: VP OF VENUE MANAGEMENT
STATUS: FULL-TIME (EXEMPT)
ABOUT THE COMPANY:
Village Green recreation and entertainment destination is a recreation and entertainment destination focused on improving the health and economic vitality of Hoover, AL. You will be joining a championship level team focused on fun, fulfillment and service built to enrich the community as well as your career and personal growth.
Village Green is a member of The Sports Facilities Companies (SFC) and is the nation's leading resource for managing and developing sports, recreation, wellness, and events facilities. We provide a highly collaborative and supportive culture that raises our team members to new levels of career growth. Together, we will carve a path in a hyper-growing industry where you will enjoy the journey and learn from the industry's best while having some fun.
SFC was awarded national recognition as a Top Workplace and is considered a workplace of choice. Our mission-focused company is highly entrepreneurial, team-oriented with a culture centered on collaboration, accountability, excellence, and service. We are growing rapidly and looking for high performers at every level to grow with us.
POSITION SUMMARY:
The General Manager is responsible for the overall financial and operating performance of the facility. The objectives for this position include:
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Optimizing overall financial performance
- Optimizing overall facility operations and guest service
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Creating a positive relationship with client and community stakeholders
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Creating a culture of accountability which supports the organizational values
- Meeting or exceeding annual revenue and program growth objectives
- Facilitating effective interdepartmental collaboration
- Retaining and developing Team Members
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Developing and refining of operating policies
- Identifying and executing facility improvement projects
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Implementing of solutions and systems that support the areas above
PRIMARY RESPONSIBILITIES INCLUDE BUT ARE NOT LIMITED TO:
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Analyze operations to evaluate the performance of the company and its staff in order to meet objectives, and to determine areas of potential cost reduction, program improvement, or policy change
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Appoint department heads or managers and assign or delegate responsibilities to them
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Confer with ownership, Sports Facilities Management advisors & support team, and staff members to discuss issues, coordinate activities, and resolve problems
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Coordinate the development and implementation of budgetary control systems, recordkeeping systems, and other administrative control processes
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Direct and coordinate an organization's financial and budget activities in order to fund operations, maximize investments, and increase efficiency
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Direct human resources activities, including the approval of human resource plans and activities, the selection of directors and other high-level staff, and establishment and organization of major departments
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Direct, plan and implement policies, objectives, and activities of organizations or businesses in order to ensure continuing operations, maximize returns on investments, and increase productivity
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Implement corrective action plans to solve organizational or departmental problems
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Prepare and present reports concerning activities, expenses, budgets, government statutes and rulings, and other items affecting businesses or program services
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Represent the organization and promote its objectives at official functions, or delegate representatives to do so
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Serve as liaisons between organizations, shareholders, and outside organizations
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Administer programs for selection of any site location, potential construction needs, and provision of equipment and supplies
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Direct and coordinate activities of businesses or departments concerned with production, pricing, sales, and/or distribution of products
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Negotiate or approve contracts and agreements with suppliers, distributors, federal and state agencies, and other organizational entities
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Prepare budgets for approval, including those for funding and implementation of programs
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Review reports submitted by staff members in order to recommend approval or to suggest changes
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Schedule and monitor continued training seminars for staff on various operational, safety, and legal responsibilities
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Any additional duties assigned by the VP of Venue Management
MINIMUM QUALIFICATIONS:
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Bachelor's degree in business management, sports management, or a related field, or equivalent experience
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Prior responsibility in daily P&L management and budget oversight responsibility of $2MM or greater
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Proven experience in operating an entertainment venue, booking of innovative events daily at the venue
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Operational knowledge of F&B, entertainment, and clubs as well as parties, corporate events, and team building preferred
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Experience collaborating with promoters and entertainment artists, and/or regional event management
- A minimum of 7 years of concert venue management experience
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Operational knowledge of risk management, kitchen, entertainment, and sports clubs, as well as parties, corporate events, teambuilding, and leadership development
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Sports programming and sports event operations expertise required
TRAVEL REQUIREMENTS:
WORKING CONDITIONS AND PHYSICAL DEMANDS:
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Will be required to sit for extended periods of time operating a computer
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Office and facility have intermittent noise
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Must be able to lift fifty pounds waist high
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Ability to travel to national events and regional events