Front Desk Receptionist
Position Summary:
We are looking for our next team member in the Front Office to be a crucial partner in providing an excellent experience for our patients. This is a very rewarding position with an opportunity to have a positive, life- changing impact in our patients' lives!
The ideal candidate will have the right balance of being passionate, professional, personable and punctual. You are the FIRST IMPRESSION when a guest enters our center, so we hire the best! The candidate chosen will have a deeply held host mentality. To be successful in the Front Office, you should be able to organize and maintain the lobby and front-desk areas to always be tidy and welcoming. Ultimately, a top-performing person will perform all duties in a manner that ensures the efficient running of the office with a joyful heart.
The individual must be engaging and have the ability to fulfill the requirements listed below.
Responsibilities:
- Warmly greet and welcome patients to the practice
- Check patients in and out
- Schedule and manage appointments, provide reminder calls to patients
- Assist patients in filling out online information forms
- Prepare patients’ charts and daily schedules for the staff
- Update patient records and document treatments and procedures
- Verify methods of payment and collect payments
- Answer phone calls, and accept deliveries
- Build positive relationships with the patients and team members
- Provide support for the clinical and sales teams
- Ensure the front desk and lobby are neat, clean, inviting and well managed
Qualifications:
- Excellent customer service skills, including excellent telephone etiquette
- Positive spirit with a desire to help patients and the team
- Strong interpersonal and relationship-building skills
- Superior written and verbal communication skills
- Bilingual in English and Spanish
- Familiarity with dental office procedures and terminology is helpful
- Strong computer skills and the ability to learn new programs
- Good organizational skills
Job Type: Full-time
Pay: From $20.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
Schedule:
- 8 hour shift
- Monday to Friday
Ability to Relocate:
- San Antonio, TX 78249: Relocate before starting work (Required)
Work Location: In person