Project Resources Group has an immediate need for a talented and self-motivated Legal Recovery Claims Specialist for our Outside Plant Damage Recovery group.
Being a OPD Legal Recovery Claims Specialist has several perks including the following:
- Lucrative monthly commission structure based on a tiered system. Earn up to $6K per month!
- Hybrid split schedule with three days in the office and two from home.
- A collaborative team to help motivate and offer up some friendly competition to keep things fun in the office.
A strong sense of organization, exceptional communication skills, as well as a go-getter personality will be required due to the various responsibilities as outlined below:
- Recovery of repair and replacement costs on third-party CATV and Power & Gas tort damages across multiple states.
- Individuals will learn, understand, and be able to utilize state dig laws and statutes, 811 excavator requirements, NESC standards, CGA guidelines, etc.
- Develop a professional working relationship with the damaging parties, on-site field investigators, management team, and other personnel.
- Achieve monthly recovery targets set by the department.
- Make 40-50 combined inbound/outbound calls a day for approximately two hours phone time per day.
- Learn the functionality of the company’s Claims Database Tool and enter all notes and documentation within the tool throughout the recovery process.
- Use of a calendar and diary system to coordinate the handling of claims to be worked twice a week.
- Resolve and negotiate claims recovery via phone, email and letter.
- Follow advanced claim handling procedures as detailed by the OPD Claims Manager.
- Be able to support claims investigation packages with photographs, narratives, job costs, site sketches, locate tickets and other components provided to you by the field investigator and visualize and understand the damage scene to accurately defend liability.
- Work directly with liable parties’ insurance providers and counsel to defend claims and negotiate settlements.
- Work directly with claims departments and management of liable parties from small businesses to large corporations to municipalities.
- Attend weekly department meetings to discuss individual and team recovery numbers and goals.
- Maintain a working knowledge of the entire PRG claims process.
- Familiarity with typical legal recovery processes, including terms and actions such as judgements, summons, interrogatories, injunctions, arbitration, mediation, etc.
- Ability to work hand-in-hand with the OPD Recovery Attorney to maximize recovery efforts and strategies.
In addition to the above expectations, this position is designed to be an end of line presence as a final attempt toward resolution prior to legal action. Our ideal candidate will have experience with escalations and higher conflict claims in a recovery environment.
KNOWLEDGE, SKILLS & EXPERIENCE
- Proficient in Microsoft Word, Outlook and Excel, as well as an ability to navigate a variety of operational tasks on a computer.
- Minimum 2-3 years of bill collections, legal recovery, law firm environment, claims, recovery and/or insurance industry experience required, with emphasis on escalated claim or account situations.
- Knowledge of recovery or insurance claims negotiation and settlement process preferred.
- Knowledge of construction, or cable industry and/or utility locate industry helpful.
- Exceptional writing and communication skills, with a heavy focus on phone and email.
- Previous experience dealing with Business-to-Business construction, claims or recovery is strongly preferred.
- Some college experience preferred.
Still a good fit? If so, the selected candidate will enjoy the following perks and compensation:
- $26 to $29 per hour
- Lucrative commission structure
- Health benefits that include medical, dental & vision
- 401(K) Plan
- Flexible Paid Time Off
- Holiday pay so you can enjoy time with your friends and family.
PRG is a dedicated employer of choice. We realize that our people are our biggest asset. We work hard at building a team that fosters collaboration, new ideas and fun. If you think you’d be a great fit on one of our teams, DON’T WAIT! APPLY TODAY!
PRG has its Corporate Headquarters in Greenwood Village, CO, and operates in over forty states nationwide. With more than two decades of experience, we have become a leader committed to supporting our customers to reach their business goals in the telecommunication, gas and utility industries.
Project Resources Group is an equal opportunity employer. We do not discriminate based on race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
Job Type: Full-time
Pay: $25.00 - $28.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Work setting:
Experience:
- Microsoft Office: 1 year (Preferred)
- claims: 2 years (Preferred)
- insurance: 2 years (Preferred)
- bill collections: 2 years (Required)
Ability to Relocate:
- Charlotte, NC 28203: Relocate before starting work (Required)
Work Location: In person