Position Summary:
The Administrative Service Rep serves as the point of contact for customers and yard managers in completing transactions executed at our retail yard facilities. Will purchase incoming metals, record weights and/or coordinate the shipping and receiving of trucks. Will also assist in daily inventory counts, as well as maintain and account for receipts of incoming loads and outgoing shipments.
- Weigh and record trucks in and out, using computer or other scale equipment.
- Prepare driver's paperwork and invoice.
- Set up new accounts and place orders.
- Organize, verify and process Bills of Lading according to company standards.
- Enforce and contact correct personnel in radiation procedures; assist with resolving radiation issues.
- Assist with coordination of shipping and receiving of trucks.
- Answer, screen, and direct incoming calls; provide direct communication with drivers and yard personnel ensuring outstanding customer service.
- Maintain cash and check procedures, incoming mail and deliveries, open and close procedures, and process paperwork/reports as needed.
Position Qualifications:
- 3-5 years office or administrative related experience required
- Demonstrated knowledge of Microsoft Office products
- Experience with accounting software
- Ability to multi-task
- Excellent interpersonal, verbal, and written communication skills
- Strong customer service skills
- Proven organizational skills and attention to detail
- Bilingual English/Spanish preferred
- Associate's degree in Business or related field preferred
Job Type: Full-time
Pay: $17.00 - $22.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Health insurance
- Paid time off
- Professional development assistance
- Referral program
- Retirement plan
- Tuition reimbursement
- Vision insurance
Schedule:
- 10 hour shift
- 8 hour shift
- Monday to Friday
- Weekends as needed
Experience:
- Customer service: 2 years (Required)
Ability to Commute:
- Battle Creek, MI 49014 (Required)
Ability to Relocate:
- Battle Creek, MI 49014: Relocate before starting work (Required)
Work Location: In person