*Bilingual Skill of Japanese & English is required
勤務形態:ハイブリッド(NYオフィス週3出社)もしくはフルリモート
業務:PC関連のテクニカルサポート全般
経験:5年以上のPC関連テクニカルサポートサポート経験。
(パスワードリセット、Outlook、Intune、BitLockerなどのサポートや、PCセットアップ)
日英バイリンガル:必須
勤務スケジュール: Mon. - Fri. 9:00 am - 5:00 pm Eastern Time
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▽Responsibilities:
1) Overall User Support related to PC and its software, mobile devices in Japanese/English
- User account management over the AD environment, PC setup, MS Intune (MDM), VPN configuration, Outlook issues
2) Integrates with other members and outsourced vendors to solve issues
3) Documentation (Japanese/English)
▽Requirements:
1) Must have more than 5 years of technical support experience (Windows PC, software, email issue, VPN, Outlook Intune、BitLocker etc)
2) Must have experience in documentation (Japanese/English)
3) Must be proactive
4) VISA with work authorization in US
Job Type: Full-time
Pay: $60,000.00 - $74,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Tuition reimbursement
- Vision insurance
Schedule:
Application Question(s):
- Will you need any VISA sponsor in the future?
Language:
Ability to Commute:
- New York, NY 10022 (Preferred)
Work Location: In person