Want to join a fun and energetic company?!
Look no further than Sus Hi Eatstation!
The General Manager sets and achieves the highest standard in all areas of restaurant management including the employee experience, the customer experience, and financial results. He/she oversees training and development of restaurant employees and effectively addresses the needs of the customer, the key holder, and other employees. He/she maintains a clean, organized restaurant with proper functioning of all equipment. The responsibilities of this position require the General Manager to be on their feet during hours worked, unless on break or in the office working on the computer or on other paperwork-related tasks. If they are not busy, they are expected to evaluate what other tasks need to be completed, and assist others with those tasks.
In addition to following Sus Hi Eatstation’s policies and procedures, principal responsibilities include, but are not limited to:
Operational Leadership
Leading the restaurant team in successful day-to-day operations - by example and by being a role model of the standards and behaviors consistent with Sus Hi Eatstation core values and culture.
Team Development
Properly training and developing hourly employees, key holders, and hourly managers through quality orientations, development discussions, performance evaluations, and recognition so that they are prepared for additional career opportunities. Coaching and counseling employees on a timely basis; making decisions on promotions and terminations of employees, and taking the appropriate action.
Management
Identifying talent, interviewing, and hiring new team members. Demonstrating the management style that is reflective of Sus Hi Eatstation core values and culture. Fostering an environment of teamwork. Successfully communicating company changes/focus to the team. Ensuring that employees are paid properly and receive appropriate benefits. Writing schedules that meet the needs of the business so that a great customer experience is delivered while maintaining financial responsibility.
Miscellaneous
Building sales and managing the restaurant budget. Compiling, preparing, and maintaining P&L statements, budgets, and cost controls with regard to food, beverage, and labor goals. Implementing and practicing proper payroll procedures. Performing required administrative duties on time, including processing required paperwork. Ensuring that safety and security standards are emphasized and adhered to, and that employees are trained in appropriate responses to unsafe situations.
The ideal candidate will:
- Be able to develop positive working relationships with all restaurant personnel
- Speak clearly and listen attentively to guests and employees
- Possess exceptional customer service skills
- Have the ability to speak, write, read, and understand the primary language(s) of the work location
- Have the ability to adapt and succeed in a fast paced environment
- Have previous restaurant management experience
- Have applied experience handling OSHA, EEOC, and health department matters
- Have an A.A. or B.A./B.S in a related field
- Have knowledge of and the ability to use a PC and Microsoft Office Suite
**Please note that we participate in E-Verify and employee rights**
Job Type: Full-time
Pay: From $20.00 per hour
Benefits:
- Employee discount
- Flexible schedule
Experience level:
Restaurant type:
Weekly day range:
- Monday to Friday
- Weekends as needed
Application Question(s):
- Do you have reliable transportation to and from work during our hours of operation?
- What is your expected hourly rate?
- How many hours per week do you want to work? Please include the minimum and maximum amount of hours.
- What is your current employment status?
- If hired, can you submit documents to prove your legal right to work in the US?
- On a typical shift, workers will find themselves being on their feet for at least 6-9 hours, lifting over 30 lb containers, working with sharp and hot kitchen equipment, and handling seafood. Are you able and willing to perform these tasks?
- How many jobs have you had in the past 2 years?
- What were the circumstances for leaving each job?
- Have you been convicted of a felony that has not been annulled, expunged, or sealed by the court?
- Would you be willing to work flexible hours, including weekends and holidays?
Work Location: In person