Overview
Vice President, Production Services Application Support
At BNY, our culture empowers you to grow and succeed. As a leading global financial services company at the center of the world’s financial system we touch nearly 20% of the world’s investible assets. Every day around the globe, our 50,000+ employees bring the power of their perspective to the table to create solutions with our clients that benefit businesses, communities and people everywhere.
We continue to be a leader in the industry, awarded as a top home for innovators and for creating an inclusive workplace. Through our unique ideas and talents, together we help make money work for the world. This is what #LifeAtBNY is all about
We’re seeking a future team member in the role of Vice President, Production Services Application Support to join our End Point Services team, and will work a Hybrid schedule (2-3 days per week in-office required) . Candidate must reside within a commutable distance to this work location, as we are unable to accommodate 100% virtual work arrangements. This role is located in New York, NY.
In this role, you’ll make an impact in the following ways:
Support tasks and activities for Start of Day (SOD), End of Day (EOD) processes, Disaster Recovery (DR), and middleware software/hardware support for over 380+ applications .
L1 Monitoring using centralized tools. (Moogsoft, Appdynamics and splunk).
Troubleshooting moderate to complex issues relative to Application and Infrastructure components that L1 team supports. Infrastructure support
Execute remediation tasks when issue occur. Contributing to team goals and taking on special assignments as needed
Provide off hour, weekend support as needed.
Metric gathering, generating reports, and monitoring Service Level Agreements (SLAs).
Business continuity and disaster recovery planning and testing . Planning, maintaining, and supporting contingency systems and back-up data centers.
UNIX Scripting, Automation Knowledge. ITIL Certified for Incident, Problem and Change Management. Proficiency in Python and Shell scripting
To be successful in this role, we’re seeking the following:
Bachelor's degree in computer science or a related discipline, or equivalent work experience required; advanced degree is beneficial.6-8 years of diverse experience in information technology required; experience in the securities or financial services industry is a plus.
Strong understanding of Information Technology. Awareness of Technology SLA’s and OLA’s. Awareness of Technology Governance, Risk, and Compliance
Excellent interpersonal skills, including collaboration and analytical
Infrastructure support/management experience in a Mainframe, Distributed Systems, Network and Storage.
Extensive experience with Microsoft Office Word, Excel, and PowerPoint needed for metric report development and tracking.
Windows server administration skills. Powershell and visual basic scripting. SQL administration and query
Linux (RHEL), Apache, Tomcat Knowledge. Proficiency in Linux, Virtualization, Ansible and other automation tool and databases (MS SQL Server, Oracle, Vertica). Ansible knowledge with experience on writing minimum requirement scripts and good knowledge on Ansible Tower handling.
Maintaining a collaborative and positive attitude, coupled with strong communication abilities
At BNY, our culture speaks for itself. Here’s a few of our awards:
America’s Most Innovative Companies, Fortune, 2024
World’s Most Admired Companies, Fortune 2024
Human Rights Campaign Foundation, Corporate Equality Index, 100% score, 2023-2024 · Best Places to Work for Disability Inclusion, Disability: IN – 100% score, 2023-2024
“Most Just Companies”, Just Capital and CNBC, 2024
Dow Jones Sustainability Indices, Top performing company for Sustainability, 2024
Bloomberg’s Gender Equality Index (GEI), 2023
Our Benefits and Rewards:
BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life’s journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.
BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.
BNY Mellon assesses market data to ensure a competitive compensation package for our employees. The base salary for this position is expected to be between $66,000 and $125,000 per year at the commencement of employment. However, base salary if hired will be determined on an individualized basis, including as to experience and market location, and is only part of the BNYM total compensation package, which, depending on the position, may also include commission earnings, discretionary bonuses, short and long-term incentive packages, and Company-sponsored benefit programs.
This position is at-will and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation) at any time, including for reasons related to individual performance, change in geographic location, Company or individual department/team performance, and market factors
Employer Description:
For over 230 years, the people of BNY Mellon have been at the forefront of finance, expanding the financial markets while supporting investors throughout the investment lifecycle. BNY Mellon can act as a single point of contact for clients looking to create, trade, hold, manage, service, distribute or restructure investments and safeguards nearly one-fifth of the world's financial assets. BNY Mellon remains one of the safest, most trusted and admired companies. Every day our employees make their mark by helping clients better manage and service their financial assets around the world. Whether providing financial services for institutions, corporations or individual investors, clients count on the people of BNY Mellon across time zones and in 35 countries and more than 100 markets. It's the collective ambition, innovative thinking and exceptionally focused client service paired with a commitment to doing what is right that continues to set us apart. Make your mark: bnymellon.com/careers.
EEO Statement:
BNY Mellon is an Equal Employment Opportunity/Affirmative Action Employer. Minorities/Females/Individuals With Disabilities/Protected Veterans. Our ambition is to build the best global team – one that is representative and inclusive of the diverse talent, clients and communities we work with and serve – and to empower our team to do their best work. We support wellbeing and a balanced life, and offer a range of family-friendly, inclusive employment policies and employee forums.