About the Role:
As a Delivery Associate for Amazon, you will be a crucial part of our fast-paced, customer-focused delivery team. You will be responsible for ensuring that Amazon customers receive their orders promptly and accurately, providing exceptional customer service, and representing our company and Amazon in a professional manner.
Key Responsibilities:
- Deliver Packages: Safely and efficiently deliver packages to customers' homes, apartments, and businesses using a provided company vehicle.
- Customer Service: Interact positively and professionally with customers to provide a great delivery experience.
- Route Management: Follow a planned delivery route, which will be provided each day, ensuring timely delivery of all packages.
- Package Handling: Load and unload packages from the delivery vehicle, handle packages carefully, and use handheld technology to manage deliveries.
- Safety: Adhere to all safety protocols and driving regulations, including wearing seat belts and obeying traffic laws.
- Problem Solving: Handle unexpected issues that may arise during delivery, such as incorrect addresses or package damages, and escalate as needed.
- Team Collaboration: Work effectively as part of a team, supporting other associates as necessary and contributing to a positive work environment.
- Vehicle Maintenance: Conduct pre-trip and post-trip vehicle inspections and report any maintenance issues to the management team.
Requirements:
- Age: Must be at least 21 years old.
- Driver's License: Valid driver's license with a clean driving record.
- Physical Ability: Capable of lifting and carrying packages up to 50 lbs, and comfortable walking and climbing stairs.
- Technology Use: Proficient in using handheld technology and GPS devices.
- Communication Skills: Strong verbal communication skills to interact with customers and team members.
- Dependability: Reliable attendance and punctuality, with a strong work ethic.
- Team Player: Ability to work well in a team environment.
Preferred Qualifications:
- Previous experience as a delivery driver or in a customer service role.
- Familiarity with the local area and traffic patterns.
Benefits:
- Competitive pay with potential for overtime.
- Health, dental, and vision insurance options.
- Paid time off.
- Opportunities for career advancement within the company.
- Comprehensive training program to ensure your success.
Job Types: Full-time, Part-time, Seasonal
Pay: From $20.75 per hour
Shift availability:
Ability to Commute:
- Philadelphia, PA 19154 (Required)
Ability to Relocate:
- Philadelphia, PA 19154: Relocate before starting work (Required)
Work Location: In person