Position Overview:
We are seeking a bubbly and enthusiastic Event Sales Coordinator to join our team. The ideal candidate will play a pivotal role in driving sales and ensuring that our beautiful venue is the top choice for couples planning their special day. This role involves managing inquiries, conducting site visits, and converting leads into confirmed bookings while providing exceptional customer service throughout the process.
Key Responsibilities:
Sales and Client Management:
- Respond promptly to inquiries via phone, email, and social media.
- Conduct thorough consultations and site tours for potential clients, showcasing the unique features and benefits of our venue.
- Develop and maintain strong relationships with clients, understanding their needs and preferences to craft personalized proposals.
- Follow up on leads and convert inquiries into confirmed bookings through effective negotiation and communication.
- Meet your monthly booking goal of 6 + bookings per month
Administrative Duties:
- Maintain accurate and up-to-date records of client interactions, bookings, and payments.
- Answer our main telephone
- Stay informed about industry trends, competitor offerings, and market demands to refine sales strategies.
At The Rose Gardens, we are very customer service driven and want to help our future customers book their most memorable event with our venue because we offer them everything they need for their event. You must to be able to transmit trust, be confident when showing our venue, know how to negotiate, and think quickly to close the contract. You’ll need to be a fast learner, independent, know how to use excel, Microsoft word, and outlook, and be able to multitask. Have excellent telephone etiquette.
If you are goal-oriented, responsible, loyal, team player and are looking for stability and to grow within the company this job is for you.
The Job requires you to book walk thrus, sell our venue to clients looking for a venue to host events, draft contracts, collect deposits/payments, follow up with all your leads daily by calling, emailing, and texting, and while always updating our CRM.
Other duties within your job title will be applied. The schedule is Monday thru Saturday with two days off which are Sundays and Wednesdays.
Office hours are 10 AM to 6 PM but the schedule may change depending on how busy we are. Pays $21.50 per hour plus a 2% commission on anything you book. You are required to meet your monthly goal of 6+ bookings per month.
The job Location is Whittier.
Qualifications
- Negotiation skills
- Customer service experience
- Strong analytical abilities
- Proven track record in sales
- Proficiency in Microsoft Word and Excel
- Ability to communicate effectively
- Prior experience in outside sales or business development is a plus
- Knowledge of Salesforce or other CRM systems
- Fluency in Spanish is an advantage
Job Type: Full-time
Pay: From $21.50 per hour
Benefits:
Schedule:
- 8 hour shift
- Every weekend
- Monday to Friday
Experience:
- Customer service: 6 years (Required)
Language:
Work Location: In person