Systems Administrator
Silverline Solutions is looking for an experienced, dedicated Senior Information Technology Specialist to help manage the ever-evolving IT needs of our internal and customer systems. We are looking for a self-starter who has strong technology knowledge and experience that will provide exceptional service to our customers.
This is a full-time position with benefits working in our office located in Winterville, NC. We will not consider firms or applicants from outside the US. We will also not consider remote applicants who live outside a 45-mile radius of Winterville, NC. We do not currently offer sponsorship for employment Visas.
Silverline Solutions, headquartered in Winterville, North Carolina, is a well-established, modern, comprehensive technology solutions provider that focuses on giving our customers and their customers a great experience. Our passions are our people, our customers, and technology. We offer secure and reliable technology solutions to customers across the country, including data center services, managed services, security services, and our unique and ever-expanding application portfolio.
Responsibilities:
- Execute and maintain all assigned projects.
- Help manage the onboarding of new customer solutions.
- Work with sales staff to ensure proper pre-sales discovery and provide recommendations.
- Provide escalation support.
- Create customer and project documentation, SOPs, and project template development.
- Review existing processes and assist in identifying innovative solutions to further improve performance.
Assist the Director of Technology with:
- Providing technical decisions related to MSP and hosted customer environments.
- Monitor and analyze system performance, and proactively resolve issues for hosted environments.
- Ensuring we are implementing best practices in internal and customer environments.
- Determining tools and technology to utilize within our organization.
Required Skills and Experience:
- 5+ years or more of working in the IT field.
- 3+ years or more of working in Microsoft Windows Server environments.
- Excellent oral communication and technical writing skills.
- Strong problem-solving abilities
- Stays up to date with the latest industry trends and technologies.
Extensive Knowledge and Professional Experience with:
- Microsoft Windows Server
- Microsoft Active Directory
- Microsoft 365 Administration
- Networking Administration
- DNS Administration
Preferred Skills and Experience
- Project Management
- Remote Desktop Services Administration
- VoIP System Administration
- Microsoft Hyper-V
- Microsoft IIS Administration
- Linux Administration
- cPanel Management
We're seeking highly skilled engineers who are passionate about technology and driven to make a real impact. Join Silverline Solutions today to be part of a collaborative team that values innovation, excellence, and customer satisfaction. We offer competitive compensation packages based on experience, comprehensive benefits including medical, dental, vision, disability, and life insurance, paid time off, as well as a 401K plan with company match. Embrace the opportunity to grow your career in a supportive environment that fosters professional development and success.
Job Type: Full-time
Pay: $75,000.00 - $90,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Compensation package:
Experience level:
Schedule:
- Monday to Friday
- Weekends as needed
Experience:
- Network Administration: 3 years (Required)
- Microsoft 365 Administration: 3 years (Required)
- Active Directory: 3 years (Required)
- DNS Administration: 3 years (Required)
- Microsoft Windows Server: 3 years (Required)
Ability to Commute:
- Winterville, NC 28590 (Preferred)
Ability to Relocate:
- Winterville, NC 28590: Relocate before starting work (Preferred)
Work Location: In person