Job Overview:
We are seeking a dedicated and compassionate Health Navigator to join our team. The Health Navigator (HN) is primary responsible for guiding clients through the complexities of the health care system through education, case management, advocacy, and networking. The HN has a unique role in understanding clients’ health needs, their challenges, and strengths and has the responsibility to facilitate positive outcomes. The HN works closely with other departments and programs to ensure clients have access to all programs and services that can help them achieve their goals, and will be assigned other duties from time to time.
Duties:
The HN implements a cohesive program that helps individuals and families address their health care needs and/or achieve their goals, adheres to grant guidelines and community partner protocols in providing health navigation services, utilizes the appropriate Intake Form(s) to assess client needs and develops a plan to facilitate clients’ improved health status and/or outcomes, enrolls client or their families in affordable coverage if eligible, and ensures clients have access to El Centro’s programs and services to help achieve their goals
Develops and maintains a strong network of community organizations and health providers, identifying and seeking out new health services each year.
Record and track client demographic, service, and follow-up information in MAACLink Data Base and other program data bases (ex. spreadsheets in Excel).
Supports the Associate Vice President of Access with (but not limited to): monthly staff reports, grant proposals, reports and requirements, program/staff meetings, facilitating monthly client post-service phone surveys, completing program requirements, and helping other program staff with any client/program concerns.
Supports and contributes to positive Public Relations of El Centro: organizing and participating in outreach activities and El Centro events, advocating on behalf of clients, community needs, system changes and public policies, establishing and maintaining positive, effective relationships with key stake holders (both internal and external) that have a significant effect on the outcomes and operations for the program and El Centro’s business.
Assist clients in the WyJoCare program with medical interpretation and help provide accurate documentation translation services for the El Centro office in Johnson County.
Supports and contributes to El Centro’s advocacy and policy initiatives attending staff trainings to enhance El Centro’s advocacy capacity, participating in awareness campaigns, and sharing information with clients and community stakeholders.
Assist with other duties as assigned by the Associate Vice President of Access or other El Centro admin.
This is a paid position that offers competitive compensation based on experience. We also offer benefits such as health insurance, retirement plans, and professional development opportunities.
If you are passionate about helping individuals access the care they need and have the skills required for this role, we encourage you to apply. Join our team as a Health Navigator and make a difference in the lives of those in our community.
KEY COMPETENCIES/SKILLS
- Strong Written and Verbal Communication Skills
- Strong Interpersonal Skills
- Leadership and Relational Skills
- Organizational and Time Management Skills
- Strategic Thinking and Problem Solving Skills
- Ethical Conduct
- Cultural Competency
- Organizational Development
· Proficient in Word, Excel, Outlook, PowerPoint
POSITION REQUIREMENTS
Preferred Education and/or Experience
· Minimum of Bachelor’s Degree in social work, health and human services or related field
· Minimum of 3 years professional experience in the field
· Must be bilingual in Spanish/English
ADDITIONAL REQUIREMENTS
· Attitudes, knowledge and skills to deliver culturally competent services.
Job Type: Full-time
Pay: $34,320.00 - $37,535.00 per year
Benefits:
- 403(b)
- 403(b) matching
- Dental insurance
- Flexible spending account
- Health insurance
- Life insurance
- Mileage reimbursement
- Paid time off
- Professional development assistance
- Retirement plan
- Vision insurance
Patient demographics:
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- Weekends as needed
Ability to Relocate:
- Olathe, KS 66061: Relocate before starting work (Required)
Work Location: In person