We are a busy and well-established dermatology practice looking for a front office receptionist/coordinator to join our team. The job requires attention to great detail and commitment to delivering five star services to our patients.
Job Summary:
You are the first voice and contact our patients hear when they call the office and your greeting must reflect the professional and inviting environment of our office culture. You are responsible for scheduling appointments and cosmetic consultations, confirming appointments, discussing some aspects of patient care and coordinating patient check-out and collecting payments.
Job Duties:
- Answer phones and schedule appointments
- Greet patients with a friendly and welcoming demeanor.
- Check patients in and out
- Answer patient questions about some aspects of their care
- Confirm patient appointments
- Insurance benefit verification and start pre authorization process
- Assist with entering data and medical information
- Assist with reports
Skills Required:
- Phone skills with a high-energy friendly and outgoing demeanor
- Ability to multi-task with multiple phone lines
- Have a passion for delivering high-level customer service
- Detail-oriented and self starter when performing daily tasks
- Strong computer skills desired.
- must be extremely organized
- Previous experience in a medical office or Dermatology office is a great plus.
- Only full-time employees eligible (40 hrs)
EMR Used:
- EMR experience preferred but not mandatory
Job Duties:
- Greeting visitors
- Scheduling
- Correspondence via text and email
- Answering and routing phone calls
Typical end time:
Typical start time:
Work Remotely
Job Type: Full-time
Pay: $15.00 - $20.00 per hour
Benefits:
- Employee discount
- Health insurance
- Paid time off
- Retirement plan
Healthcare setting:
Schedule:
- 8 hour shift
- Monday to Friday
Education:
- High school or equivalent (Required)
Experience:
- customer service: 1 year (Preferred)
Work Location: In person