*The Technical Supp
t and Services Techn
ian will be a main point of
ontact fo
- ny IT
- ated issues as t
- come into our h
- desk. The Te
- ical Support and
Services
- hnician is r
- onsible for h
- ng strong c
mer service skills.
- y will act as the front line answering all technical related questio
in a timely manner.*
*S
FTS AVAILABLE:*
* Monday- Friday 5pm-1am
* Wednesday-Saturday 2:30pm-12:30am
*SHIFT PREMIUMS OFFERED:*
* 6 PM – 12 AM – Additional $1.00 per hour
* 12AM – 6AM – Additional $2.00 per hour
*IT Support Technicians will:*
* Have basic IT knowledge
* Have an interest in pursuing a career in the IT field
* Have the ability to multitask and prioritize a changing workload
* Have a flexible schedule with the ability to work overtime if needed
* Have strong organization and communication skills
* Be a reliable and dependable worker
*Duties include, but are not limited to*:
* Serving as the main point of contact for internal customers seeking technical assistance over the phone or through email
* Performing remote troubleshooting through diagnostic techniques and asking pertinent questions to the internal customer
* Providing remote support, software loading, etc. for all hand-held and tablet technology tools
Apply Below:
https://hrone.wd1.myworkdayjobs.com/Data_Systems_Services/job/GO-MOUND-ROAD/Technical-Support-Specialist_JR102064
Job Type: Full-time
Pay: $20.00 per hour
Expected hours: 40 per week
Benefits:
* 401(k)
* Dental insurance
* Health insurance
* Paid time off
* Vision insurance
Schedule:
* 8 hour shift
* Evening shift
* Night shift
Ability to Relocate:
* Sterling Heights, MI 48310: Relocate before starting work (Required)
Work Location: In person