IHG Holiday Inn Express LaPorte
Opera Experience MUST!
Join our team as a Front Desk Agent at [Hotel Name]. As a Front Desk Agent, you will play a crucial role in providing exceptional service to our guests from the moment they arrive. Your friendly demeanor and attention to detail will ensure that each guest has a memorable experience during their stay.
**Responsibilities:**
- Warmly greet and check-in guests, ensuring a positive first impression
- Address guest inquiries, requests, and concerns promptly and professionally
- Assist guests with reservations, check-outs, and payment processing
- Maintain cleanliness and organization at the front desk area
- Answer phone calls and direct them to the appropriate department
- Provide information on hotel services, amenities, and local attractions
- Collaborate with various hotel departments to ensure seamless guest experiences
- Utilize hotel management systems for reservations and guest information
- Reliable Transport Must
**Experience:**
- Preferred experience in hotel management or hospitality
- Strong communication skills focused on guest satisfaction
- Ability to thrive in a fast-paced environment while paying attention to details
- Multilingual abilities are advantageous
- Knowledge of hotel operations, phone systems, and guest services
- Excellent phone etiquette and interpersonal skills
- Flexibility to work varying shifts including evenings, weekends, and holidays
Join our team as a Front Desk Agent and become part of a dedicated group committed to delivering exceptional service to our guests. Competitive compensation and opportunities for growth await the right candidate. If you are passionate about hospitality and excel in a guest-centric environment, we encourage you to apply today.
Job Types: Full-time, Part-time
Schedule:
- 8 hour shift
- Evening shift
- Morning shift
- Night shift
Work setting:
Experience:
- Hotel experience: 1 year (Preferred)
Ability to Commute:
- La Porte, TX 77571 (Required)
Ability to Relocate:
- La Porte, TX 77571: Relocate before starting work (Required)
Work Location: In person