ABOUT PER SCHOLAS:
For nearly 30 years, Per Scholas has been on a mission to drive equity and opportunity in the ever-advancing technology landscape by unlocking the untapped potential of individuals, uplifting communities, and meeting the needs of employers through rigorous tech training. By teaming up with dynamic employer partners, ranging from Fortune 500 companies to innovative startups, we're forging inclusive tech talent pipelines, fulfilling an ever-increasing need for skilled talent. With national remote training and campuses in 20+ cities and counting, Per Scholas offers no-cost training programs in the most sought-after tech skills, spanning Cloud, Cybersecurity, Data Engineering, IT Support, Software Engineering, and more. To date, 25,000+ individuals have been trained through Per Scholas, propelling their professional trajectories into high-growth tech careers with salaries three times higher than their pre-training earnings. At Per Scholas, diversity, equity, inclusion, and belonging aren't just buzzwords—they're in our DNA. 85+ percent of our learners are people of color, two in five are women, and more than half hold a high school diploma as their highest educational credential. Learn more by visiting PerScholas.org and follow us on LinkedIn, X, Facebook, Instagram, and YouTube.
POSITION TITLE: Manager, Product Development - Information Technology
Location: Flexible; NYC preferred.
Reports To: Senior Manager, Product Development - Information Technology
WHO WE ARE LOOKING FOR:
Per Scholas is seeking a Manager, Product Development (IT), to become a national Product Development team member. The ideal candidate is a creative, detail-oriented, and problem-solving individual with strong technical writing and content development skills, an ability to adapt quickly to a dynamic environment, and a strong sense of accountability. To succeed in this role, the Manager of Product Development (IT) must be business-minded within our mission focus, developing and refining curriculum content, tools, and resources that meet clients' and learners' high expectations.
WHAT YOU'LL DO:
- As a subject-matter expert, you will work with the product development team, the instructional team, and other stakeholders to create, implement and revise curriculum materials related to the IT, Infrastructure, and cyber security domains.
- Maintain ongoing oversight of training materials to ensure the quality and accuracy of the curriculum.
- Work with the Product Development team, Technology team, instructors, and administrative leaders throughout the organization to ensure a cohesive approach to advance training materials development.
- Utilize technology and media to develop dynamic and engaging curriculum content.
- Identify learning objectives and outcomes based on clients' training needs, training environment, and classroom talent.
- Design learning activities that are clear, engaging, and aligned with various learning styles (visual, aural, kinesthetic (etc.)
- Develop solutions (e.g., instructor-led, virtual, eLearning, blended, etc.) that provide relevant, challenging, and productive learning experiences. Finalize materials through reviews, pilot tests, etc.
- Develop assessment tools to measure training outcomes.
- Define, document, and maintain the scope of learning materials and supporting documentation.
- Communicate clearly inside and outside the team.
- Research new technical training offerings, upskill and take challenges to develop curriculum content and assessments.
- Support the instructional team, document and resolve issues with the training products.
- Complete special projects and requests as opportunities arise.
- Contribute to fine-tuning our content development process as we scale.
WHAT YOU'LL BRING TO US:
Required Qualifications
- 1-3 years of work experience related to IT, networking, infrastructure, and cyber security skill set.
- At least one year of experience with developing curriculum content or instructional design.
- BA / BS or equivalent practical/industry experience.
- Deep knowledge of desktops/laptops, servers, virtualization, networking, operating systems, and security (network, software and appliances).
- Experience or industry certifications can be used for this requirement.
- Experience with data-center environments, racks, cables, power, cooling, redundancy, and infrastructure monitoring with SIEM.
- Familiarity with cloud technologies, containerization, SaaS/PaaS/Iaas, and cloud infrastructure.
- Exceptional verbal and writing skills.
- Proficient with Word, Excel, and PowerPoint.
- Experience working on concurrent priority projects while maintaining excellent attention to detail.
- Self-starter with strong interpersonal, communication, multi-tasking, and problem-solving skills.
- Ability to take ownership over tasks and meet short and long-term deliverables.
- A passion for continuous improvement and keeping current on the latest trends in learning.
Preferred Qualifications
- Experience designing and developing a variety of learning offerings (such as a 15-minute eLearning to multi-week classroom experiences).
- Experience with Facilitation and coaching various audiences.
- Certified in IT, infrastructure, and cybersecurity.
- Graphic design skills using Adobe or other products.
- Familiarity with scripting and programming languages.
- Familiarity with Instructional design methods such as ADDIE.
- Knowledge of Bloom's Taxonomy or other educational models.
- Familiarity with one or more e-learning authoring tools such as Adobe Captivate, Articulate 365, iSpring, etc.
Personal Characteristics
- You thrive in a creative, inventive, fast-paced startup environment with people who are passionate about their work and mission
- You are data-driven, result-oriented and a forward-looking catalyst for social change
- You have a collaborative and flexible work style. You’re excited to work cross-functionally with other departments and independently
- You have a passion for teaching others and being part of a culture of continuous improvement
- You are an effective communicator with strong oral and written skills
- You are strong at managing your time and you can balance multiple projects and tasks
- You stand behind our mission, believing that individuals from any community should have access to well-paying career positions, and that talent should be recognized and recruited from many diverse sources
For this role specifically, we are targeting a salary of $70,000/year, where the difference in salary is typically determined by several factors, including geography in which the selected candidate resides, and alignment with qualifications and experience.
#LI-Hybrid
QUESTIONS?
If you have any questions about this role, please feel free to email our Talent team at jobs@perscholas.org. We look forward to viewing your application!
Equal Employment Opportunity
We're proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity or national origin.
Job Type: Full-time
Pay: $65,000.00 - $70,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Parental leave
- Professional development assistance
- Retirement plan
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
- No weekends
Travel requirement:
Application Question(s):
- Do you require work sponsorship to work in the US?
- Are you comfortable with the salary range of $70,000/year?
Experience:
- Cloud/IT infrastructure/networking: 3 years (Required)
- Cybersecurity: 3 years (Required)
- teaching/curriculum: 3 years (Preferred)
License/Certification:
- CompTIA CySA+ (Preferred)
Location:
- Bronx, NY 10454 (Required)
Ability to Commute:
- Bronx, NY 10454 (Required)
Ability to Relocate:
- Bronx, NY 10454: Relocate before starting work (Required)
Work Location: Hybrid remote in Bronx, NY 10454