We are seeking a highly motivated and customer-oriented individual to join our team as a Sales and Reservation Agent. U-Haul is seeking dedicated, energized sales professionals to work remotely (work from home) who handle back-to-back inbound calls, matching U-Haul products and services with Customer needs. Sales & Reservations Agents work within defined guidelines, including following a script and advisories, to facilitate a seamless and efficient Reservation process and Customer journey. If you have a passion for hospitality and enjoy working in a fast-paced environment, we would love to hear from you.
Job Requirements:
- Applicants must apply by July 31st, 2024.
- All Seasonal work assignments end on September 30th, 2024.
- Part-Time or Full-Time permanent positions may be offered upon assignment completion.
- Must be able to commit to and work for at least 8 weeks.
- Must be able to commit to and work 25 to 40 hours per week.
- Availability of 30 or more hours is preferred.
- Must be able to work at least one 8-hour shift on a weekend day per week.
- Availability on both weekend days is preferred.
- Available shifts (all in Arizona time):
- Monday, Thursday, & Friday: 1:00 PM - 10:00 PM
- Saturday & Sunday: 4:00 AM - 10:00 PM
- Working Company observed holidays is required to provide service and support to Customers year-round.
- On said holidays, scheduling outside your availability to meet business needs may be required.
- Hours are not guaranteed. Schedules may fluctuate based on demand and call volume.
Initial Education/Training: Our paid, comprehensive, three-week education program is fast paced and builds upon your existing skill set to prepare you to independently serve U-Haul Customers. Education includes Instructor-led class discussions, role-play, games, simulations, videos, and e-learning modules through U-Haul University. Our Instructors have all been on the front-line; therefore, relate and will help support and prepare you as you begin to perform your job duties, including taking Customer calls the first week
Minimum Experience:
- One year of Customer Service or Sales experience in a retail setting/environment.
- Strong interpersonal and communication skills (clear speaking voice, excellent verbal communication, and active listening skills).
- Ability to prioritize and multi-task, including navigating through and using multiple business software applications.
- Successful completion of a job-related assessment is required.
- Ability to work weekends and holidays
Job Types: Full-time, Part-time
Salary: $13.00 - $20.00 per hour
Expected hours: 20 – 40 per week
Schedule:
- Day shift
- Evening shift
- Holidays
- Morning shift
- Night shift
Work Location: Remote
Job Types: Part-time, Temporary, Seasonal
Pay: $13.00 per hour
Schedule:
- 8 hour shift
- Day shift
- Evening shift
- Every weekend
- Holidays
- Morning shift
- Night shift
Work Location: Remote