We’re looking for a dedicated individual like you to join our dental practice as a Bilingual Dental Treatment Plan Coordinator. At Complete Dental Works, we are dedicated to providing high-quality dental care in a friendly and professional environment. Our team is committed to patient satisfaction and oral health excellence.
Role Overview: As our Bilingual Dental Treatment Plan Coordinator, you will be at the forefront of patient care coordination. You will collaborate with patients, dentists, and insurance providers to ensure seamless treatment planning while managing financial aspects and production flow.
Key Responsibilities:
- Treatment Coordination: Work closely with dentists to develop comprehensive treatment plans for patients, ensuring clarity and understanding.
- Financial Management: Provide cost estimates, discuss payment options, and coordinate insurance benefits for patients.
- Production Oversight: Schedule and coordinate patient appointments to optimize dental chair utilization and workflow efficiency.
- Bilingual Communication: Serve as a bilingual liaison, facilitating clear communication between English-speaking and [second language]-speaking patients and staff members.
Additional Responsibilities:
- Patient Education: Educate patients on treatment plans, procedures, and oral health maintenance.
- Administrative Support: Assist with front desk duties, including scheduling appointments, answering phones, and managing patient records.
- Quality Assurance: Ensure adherence to treatment protocols and regulatory standards, including HIPAA guidelines.
- Team Collaboration: Work collaboratively with dental assistants, hygienists, and administrative staff to deliver exceptional patient care.
Requirements:
- Fluency in English and Spanish (spoken and written).
- Previous experience in dental treatment coordination or similar roles.
- Knowledge of dental terminology, procedures, and insurance processes.
- Strong organizational skills with attention to detail.
- Excellent interpersonal and communication abilities.
If you are a proactive individual with a passion for dental care and bilingual communication skills, we invite you to apply for the Bilingual Dental Treatment Plan Coordinator position at Complete Dental Works. Join us in delivering exceptional patient experiences and promoting oral health within our community!
Job Type: Full-time
Pay: $35.00 - $45.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Healthcare setting:
- Dental office
- Inpatient
- Outpatient
Schedule:
- 10 hour shift
- 8 hour shift
- Monday to Friday
- Weekends as needed
Experience:
- Customer service: 1 year (Preferred)
- Medical terminology: 1 year (Preferred)
- Computer skills: 1 year (Preferred)
Ability to Commute:
- West New York, NJ 07093 (Required)
Ability to Relocate:
- West New York, NJ 07093: Relocate before starting work (Required)
Work Location: In person