This position is primarily responsible for interacting directly with prospective and current residents to achieve maximum occupancy and revenue. This position is also responsible for the sales process including but not limited to marketing, lead management, touring, closing and providing unparalleled customer service to prospects and residents by performing the following duties.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Core duties and responsibilities include the following. Other duties may be assigned.
- Maintains an excellent customer service relationship.
- Adheres to the Eclipse Management Standard Operating Procedures.
- Leases apartments and sells the products and services of the property to prospects.
- Responds to internet leads, answer prospect calls and conducts property tours following the guidelines outlined in the mystery shop forms.
- Works to optimize occupancy while maximizing effective leased rent.
- Utilizes established sales and marketing strategies to increase property traffic, maintains closing ratios and works to achieve and exceeds budgeted occupancy percentages.
- Maintains thorough product knowledge of the property and that of major competition.
- Prepares and has a thorough knowledge of all lease-related paperwork.
- Maintains prospect traffic and leasing data, and assist with other computer data entry as necessary.
- Delivers resident gifts; inspect units for move-ins to ensure units are ready.
- Assists with planning and hosting of resident functions.
- Is responsible for auditing all lease and renewal files for key controls and bonus submission to the Community Manager.
- Reviews guest cards to ensure entry and follow-up as well as monitor any traffic trends.
- 3+ years of Property Management Sales/Senior Housing Sales experience required.
www.ariseknoxsquare.com
Job Type: Full-time
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person