What you get to do:
You’ll lead an incredible team in delivering an exemplary level of guest service, including engaging with guests and maintaining a clean and safe environment through the park. As a team leader, you will model a positive attitude, a high level of energy and an unyielding commitment to quality. You will:
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Enthusiastically represents the organization by displaying a positive attitude, high level of energy and commitment to quality throughout all aspects of the job
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Ensure a safe environment for all team members, guests, and animals
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Responsible for the development of OJT’s and ambassadors by providing training, feedback and coaching
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Ensure compliance to all state/federal regulations, park policies, and department procedures
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Ensure ambassadors receive break and meal periods in accordance with company policy and applicable law
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Maintain the highest level of cleanliness in the park, conduct quality inspections of assigned areas, and follow up on any opportunities to improve
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Maintain inventory and stock/replace areas supplies and equipment as needed
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Schedule compactor pulls
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Monitor daily labor to align with labor budget and daily attendance
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Conduct equipment and safety checks in compliance with department and company standards
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Attend to ambassadors and follow park protocol in emergency situations
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Respond to ambassador and guest needs
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Communicate effectively with other areas within the department as well as other departments in the park
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Track information to complete daily and weekly reports
What it takes to succeed:
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At least 18 years of age
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Proficient in Microsoft Office applications
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Bachelor's degree (B.A.) from a four-year college or university preferred
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Able to positively interact with guests and co-workers of all ages, ethnic/cultural backgrounds, and/or language, and individuals with special needs
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Possession of a valid state driver’s license
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Able to lift or move 75lbs
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Able to complete provided CPR/AED training/certification
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Able to be trained and certified at all assigned areas and job functions
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Able to climb stairs/ladders
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Comfortable with operating forklift/scissor lift/man lift/Pressure washers
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Able to operate and maneuver in/around tight spaces
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Able to use heavy equipment for cleaning
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Comfortable with exposure to noise and vibrations
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Able to work in all weather conditions and temperature extremes
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Able to train on and properly use protective gear
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Comfortable working around fumes/dust/odor
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Able to bend, sit, stand, squat, stoop, walk, kneel, reach with hands and arms at shoulder level or below, climb and reach with hands and arms above shoulder level
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Comfortable speaking in front of large groups of guests and team members
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Able to remain calm and professional during challenging situations
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Have a working knowledge of all Microsoft Office applications
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During peak season, at least 4 days of unrestricted availability with one day being a weekend day, and availability to work holidays
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During the off season, at least 3 days of unrestricted availability with one day being a weekend day, and availability to work holidays