The Home Health Business Manager is responsible for managing, coordinating, and directing the administrative support and non-clinical operations of the agency, and for ensuring that all duties are performed in a timely manner. The Business Manager is also responsible for ensuring that all administrative support to Executive Director and/or Clinical Director functions are operating effectively and efficiently.
- Responsible for overseeing and maintaining contracts, binders, and HR/medical files for all agency employees and contract staff in accordance with policy and applicable regulations.
- Responsible for reviewing, reconciling, and submitting invoices to Home Office in accordance with LHC Group policy. This also includes ensuring payment is issued timely, following up on concerns, and maintaining a positive relationship with all vendors.
- Performs and or manages billing audits per policy and follows-up with corrections.
- Manages clerical staff and manages all non-clinical workflow and process in the office. This includes timely completion of all clerical tasks, as well as providing input into hiring, disciplinary, and separation decisions.
- Ensures that communication within the agency is effective, timely and managed in a professional, customer service-oriented manner, in line with the Standards of Behavior.
- Responsible for processing and ensuring successful & timely onboarding and training for all new agency employees/contractors/students. This includes all new hire paperwork such as demographics and employment eligibility (to include drug screening, reference check, and background searches) on an as-needed basis. It also includes ensuring all ongoing trainings are completed timely by all staff.
- At least 3 year healthcare experience, or 3 year experience in an office administration role or a bachelor’s degree required.
- Demonstrates strong organizational, written, and verbal communication, and time management skills.
- Demonstrates computer proficiency to include Microsoft Office suite.
- Demonstrates ability to work independently.
- Demonstrates strong process and people leadership abilities.
- Experience with payroll process, supply management, and basic financial knowledge preferred.