Gardena Dental Group is seeking a Treatment Coordinator to join our team at our Gardena, CA location.
Position Summary:
We are a long established and quality-oriented practice. Candidates should have dental office experience which should include but not limited to greeting/scheduling patients, exceptional phone skills, able to collect over the counter, knowledge of insurance benefits verification, treatment plan presentation, maintaining the recall system and of course keeping the reception area clean. Computer competence is a must and knowledge of Dentrix is a plus. So, if you are a team player, reliable and have a positive attitude this is the position you have been looking for .
Essential Duties and Responsibilities:
- Greet patients the moment they walk in with a smile
- Check patients in and out of the office
- Confirm appointments 3 days in advanced
- Schedule patient next visit appointments
- Answer incoming phone calls
- Perform follow up calls to all patients with missed appointments
- Verify PPO and Medical eligibility
- Maintain patient safety by ensuring all safety rules are followed at all times
- Work closely with the Clinical Director and other team members to provide excellent customer service.
- Perform other duties as assigned by management.
Required Skills:
- Excellent customer service skills, strong phone presence, and excellent verbal and written communication skills. Ability to speak with patients about their condition, as well as other relevant medical information, both in person and on the phone. Ability to listen carefully to other's concerns before taking action. Ability to work independently with little supervision. Ability to maintain confidentiality of all patient information. Ability to work in a fast-paced environment with a high level of professionalism in dealing with a variety of personalities.
Job Type: Full-time
Pay: $18.00 - $22.00 per hour
Benefits:
- Employee discount
- Health insurance
- Opportunities for advancement
- Paid sick time
- Paid time off
Healthcare setting:
Schedule:
- Monday to Friday
- Weekends as needed
Experience:
- Customer service: 1 year (Required)
- Computer skills: 2 years (Required)
- Dental office: 2 years (Required)
Job-related location requirement:
- Candidates must be within a 25-mile radius.
Work Location: In person