Budd Orthodontics is growing and we would love to have you join our awesome team! We are a single doctor private practice celebrating our 16th year in business. Our receptionist position is a busy job with an awesome team. We work hard and love what we do.
Our ideal candidate has the following experience and character traits:
- You enjoy talking to people and establishing meaningful relationships with patients - we value not treating patients like a number and remembering names, asking about their vacation, etc. We are a patient-centered practice.
- You are organized and pay attention to details. You complete assigned tasks on time.
- You are a person who can communicate clearly, politely and professionally both verbally and in writing
- Professional appearance
- You have a positive attitude - you are a "glass half-full" person who is enjoyable to be around
- Experience answering multiple phone lines
- Comfortable working on a computer and with standard office equipment (printers, scanners, etc)
- Dependable, reliable, punctual and takes pride in doing good work
- Completes daily administrative tasks in a timely manner
- Ability to verify insurance benefits and an understanding of how orthodontic insurance works.
- Demonstrate the ability to collect full contracted fees by collecting payment in a timely manner and implementing the terms of payment contracts. Comfortable discussing money with patients in a professional manner.
- Orthodontic and/or dental experience is recommended but not required. We are willing to hire for work ethic and personality and train the right candidate. One year of customer service is required. We welcome all candidates who meet these requirements to apply.
Our ideal candidate would also have the following PREFERRED experience and but we are willing to train as needed
- Experience working in an orthodontic office
- Experience with Cloud 9 Orthodontic Software
We have two office locations and our staff travels between locations. The office is open Monday - Friday, rotating between locations. Your scheduled days may vary between locations, but you will know your schedule months in advance.
Two important items to make sure you are a good fit for this position: Please do not apply if you have not taken the time to see where our offices are located. That would indicate you are not a detail-oriented person and therefore would not be a good fit for this position. This will be one of the first questions you are asked in a phone interview. Second, we do not offer health insurance, so please do not apply if that is an important employer-provided benefit for you.
Patients have a lot of options and we don't take it for granted when they choose us. Office culture is important to us. The patients will be the judge of your job performance - not Dr. Budd. Can you make them feel welcome and important every time they visit our office? Do they leave commenting on what "great staff you have Dr. Budd"? Do you exhibit proficiency and organization and help things run smoothly? Do you solve problems and not create them? If you find yourself nodding yes to these questions, we want you to work with us!
Job Type: Full-time
Pay: $18.00 - $24.00 per hour
Expected hours: 32 – 40 per week
Benefits:
- 401(k)
- Cash balance pension plan
- Employee discount
- Paid sick time
- Paid time off
- Professional development assistance
- Retirement plan
- Uniform allowance
Healthcare setting:
Schedule:
- 8 hour shift
- Monday to Friday
Experience:
- Orthodontic/Dental: 1 year (Preferred)
Work Location: In person