Summary
The Commercial HVAC Service Technician is responsible for the completion of service, installation, warranty, and PMA work per customer/office request or scheduled contract terms.
Essential Functions
- Work closely with the Sales Department and Commercial Director to ensure timely, profitable and complete installations and service work.
- Must have the ability to diagnose & repair diverse service issues and obtain any replacement parts and calibrate system manufacturers’ recommendations and explain fully to customer what the issues are and their options for repair (when applicable).
- Travel to job sites in service area, and work with dispatch to ensure schedule is maintained and delays are properly communicated to customer.
- Document all installed equipment upon arrival: make, model, serial number, type of fuel, necessary test measurements, and pictures as necessary.
- Maintain good working order of Company vehicle. Includes: refueling and servicing as necessary, reporting mechanical issues, washing, and cleaning the Company vehicle on a regular basis
- Understand Company pricing and generate appropriate customer invoices at job site
- Inform customers of potential opportunities for additional business (newer system, service contracts, and additional services)
- Adhere to all Company safety rules.
Qualifications
- High school diploma or equivalent
- Minimum of 3 years’ experience as a Commercial HVAC Service Technician
- Strong technical and problem-solving skills with the ability to troubleshoot and repair complex HVAC systems.
- 3 years or more experience with commercial application RTU’s, ERU’s, WSHP’s, VRF’s PIU, VAV
- Experience with one or more of the following: Trane, Carrier, York, Daikin, LG and Samsung mini splits
- Chiller, boiler, and cooling tower experience a plus
- Willingness to work flexible hours and be on call for emergency repairs.
- Strong communication and customer service skills
- Valid Driver's license with the ability to maintain a clean driving record
- EPA Certification required. NATE certification, a plus.
Physical Activities & Requirements
- Physical Strength: Walking, sitting, bending, kneeling, crawling, stooping, reaching (including overhead), climbing ladders/stairs and lifting and carrying up to 50 lbs. on a regular basis.
- Environment: Work in varying temperatures including non-climate-controlled areas occasionally with extreme temperatures
- Schedule: Must be available to work nights and weekends, on a rotating basis, to service emergency needs of our customers
- Visual Abilities: Must be able to correctly differentiate between colors.
- Other: Must be proficient in the use of smart phones, tablets and other mobile devices
“Please note that any offer of employment is conditional upon successful completion of a background check, drug screen, and motor vehicle record review (as applicable).
Reliable is proud to be an equal opportunity employer, celebrating diversity and creating an inclusive environment for all employees. We do not discriminate in our employment practices based on race, color, religion, sex, sexual orientation, gender identity or expression, age, national origin, disability, genetic information, pregnancy or related condition, marital status, military or veteran status or any other basis protected by federal, state, or local law.”
Job Type: Full-time