**Job Overview:**
Join our dynamic healthcare team as a Medical Receptionist/Medical Assistant where you will play a crucial role in providing exceptional patient care and administrative support. This position offers a rewarding opportunity for a compassionate individual seeking to contribute positively to the healthcare field.
**Responsibilities:**
- Greet patients warmly and assist with check-in procedures, ensuring a welcoming and efficient experience.
- Schedule patient appointments and manage the appointment calendar effectively.
- Answer phone calls professionally, addressing inquiries, scheduling appointments, and directing calls to the appropriate personnel.
- Maintain patient records accurately and confidentially using or similar software.
- Collaborate with the medical team to ensure seamless patient flow and optimal care delivery.
- Uphold high standards of customer service by addressing patient needs promptly and courteously.
- Perform general administrative tasks including filing, faxing, and handling insurance verification processes.
**Requirements:**
- Previous experience in a medical setting or similar role is preferred.
- Proficiency in medical terminology and knowledge of or similar EMR systems.
- Familiarity with office procedures in a medical or dental office setting is advantageous.
- Strong communication skills and the ability to interact effectively with patients, colleagues, and vendors.
-EMR familiarity.
- Comfortable working with phone systems and handling multiple calls simultaneously.
- Ability to thrive in a fast-paced environment while maintaining attention to detail.
- High school diploma or equivalent; certification as a Medical Assistant is helpful
Join our team where you will have the opportunity to grow professionally, work in a supportive environment, and contribute to improving the well-being of our patients. If you are dedicated to providing exceptional care and administrative support in a healthcare setting, we encourage you to apply for this rewarding Medical Receptionist/Medical Assistant position.
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Healthcare setting:
Schedule:
- 10 hour shift
- 8 hour shift
- Afternoon shift
- Day shift
- Monday to Friday
- Rotating weekends
Experience:
- Customer service: 1 year (Required)
- Medical terminology: 1 year (Preferred)
- Computer skills: 1 year (Preferred)
Ability to Commute:
- Providence County, RI (Required)
Work Location: In person