Are you looking to grow? So are we! Brandon Utke Insurance Agency, Farmers in Sunnyvale, California, is looking for an enthusiastic, customer-driven, and knowledgeable person to join our team as a Full-Time . In this role you will provide exceptional customer service to our customers, addressing all of their queries. Your positive attitude, rapport-building, and desire to help may make you the perfect fit for this role. We pride ourselves on our top-notch customer service and are looking for someone who has the skills to deliver an amazing experience. If you are ready to make a change in your life and are looking to join a company that cares about both our customers and you, apply today!
Salary: $25000.00 - $100000.00 per year
Benefits
Annual Base Salary + Commission + Bonus Opportunities
Work from Home
Flexible Schedule
Mon-Fri Schedule
Career Growth Opportunities
Responsibilities
Meet new business production goals and objectives as established.
Develop insurance quotes, make sales presentations, and close sales.
Develop ongoing networking relationships with Real Estate Agents, Mortgage Lenders, Title Companies, Auto Dealers, etc.
Process customer policy change requests.
Secure all Trailing Documents from customers.
Handle all incoming claim calls from customers and follow-up.
Complete Evidence of Insurance requests.
Develop new Financial Services opportunities.
Document each customer contact in eAgent.
Immediately greet all customers, entering the office, in a friendly and helpful manner.
Take premium payments from customers.
Ask each customer for referrals and explain our referral program.
Treat each customer contact as a cross and up-sell opportunity including financial products.
Verify phone numbers, addresses and email addresses with each customer contact and update customer information.
Maintain knowledge of new products and services.
Generating insurance quotes.
Provide exceptional customer service and support.
Be outstanding at relationship building.
Develop and maintain client relationships.
Obtain prospects information such as name, address, vehicle information and enter into quote sheets.
Schedule appointments for sales staff to meet prospective customers.
Contact businesses and private individuals by telephone to promote products, services and/or referral programs.
Foster strong relationships with our customers to maintain a high level of client retention and product loyalty.
Grow sales revenue by utilizing phone, email and potential client lists.
Presents and explains insurance policy options based upon prospective client needs and their personalgoals.
Provide customers with additional information about new products and services.
Work independently and as part of a team.
Assess and identify the wants and needs of your customer(s) over the phone.
Requirements
Possess a genuine willingness to learn, be intuitive and resourceful and be coachable.
Possess an upbeat, positive and enthusiastic attitude.
Be a great self-starter with a sense of urgency.
Create relationships from a cold start.
Proficiency to multi-task, follow-thru and follow-up.
Excellent Communication/interpersonal skills.
Confident, self-starter who works well independently.
Must have ability to multi-task.
Prior Sales Experience.
Must be awesome at opening doors and getting appointments from a cold start.
Must be highly self-motivated.
Professional phone etiquette.
Career minded vision.
Great Customer Service Skills.
Problem-Solving Capabilities.
Works well with other employees and is a team player with a positive attitude.
A Property & Casualty insurance license is required.
A Life & Health Insurance license is required.
Strong work ethic and leadership skills.
Minimum 3-5 years prior sales experience is preferred.
Driven and goal-oriented individual.
Ability to tactfully handle stressful and difficult situations.
Strong communication and negotiation skills.
Be equipped with great listening and closing skills.
Bilingual, fluent in both English and Spanish is beneficial.
Enthusiasm, optimism, and a willingness to see the good in every situation.
Company Description
Welcome to the Farmers Insurance Agency of Brandon Utke, proudly established in the vibrant heart of Silicon Valley, Sunnyvale, California. Our agency is rooted in the community, offering personalized insurance solutions for both businesses and families throughout California. With a partnership that extends the trusted reputation of Farmers Insurance, we are committed to more than just providing insurance; we believe in educating our clients to empower them with the understanding we have their best interest in mind and provide them the understanding to choose coverages as if they were selecting them for our own family and friends. At the Brandon Utke Agency, it’s about protection with principles. We invite you to experience the dedication of a local agency with the resources of a national insurer. Let's secure your future together.