Responsibilities:
- Prepare reports/documents for electronic scanning and indexing into electronic medical records (EMR) and electronic dental records (EDR) according to the established policies & procedures
- Responsible for coordinating the release of medical information to patients, insurance companies, lawyers, state, and federal agencies
- Responsible for processing of subpoenas and court orders
- Verify authorizations of medical request and release in accordance with health center policy and procedures and state and federal laws
- Ensure that all requests for records are stamped with date received and logged in the correspondence log
- Notify requester when records are available for release
- Maintain quality, privacy and security of patients’ health information
- Answer patients and other customers’ inquires and provide information and direction
- Assist patients in completion of medical requests and releases according to the Health Center policy and procedures
- Answer phone lines in the department (external & internal)
- Prepare and ships records to physicians/external facilities utilizing appropriate mailing sources within required timeframes
- Maintain and order supplies
- Commute to other sites to perform duties as needed
- Generate EMR reports for internal QA, referral/test tracking, etc.
- Perform other duties as assigned
Minimum Qualifications:
- High School diploma or GED; Associates degree preferred
- Strong computer knowledge required
- Medical terminology knowledge preferred
- A minimum of one year related experience; or equivalent combination of training and experience; experience in a medical office preferred
- Bilingual in English and Chinese required
Compensation and Benefits:
- Salary: $38,000.00 - 42,000.00 per year
- Employer-paid dental, vision, disability and life insurance
- 403(b) retirement savings plan
- Flexible spending accounts for transit, parking, health and dependent care
- Paid time off (28 days for the first year of employment)
- Employee Assistance Program
- Tuition reimbursement for eligible employees, and
- The Health Center is qualified for Public Service Loan Forgiveness (PSLF) program
Job Type: Full-time
Pay: $38,000.00 - $42,000.00 per year
Schedule:
Work Location: In person