**Job Title:
Front Desk Staff
**Job Summary:
We are seeking a detail-oriented and customer-focused individual to join our team. The ideal candidate will be responsible for providing exceptional customer service, managing front desk operations, and ensuring a positive experience for all patients.
**Duties:
- Greet and welcome patients in a professional and friendly manner
- Answer and direct phone calls
- Schedule appointments
- Handle patient check-ins and check-outs in a timely manner
- Handle billing and payments
- Insurance claims
- Coordinate with clinical staff to ensure efficient patient flow
- Manage medical records and ensure confidentiality of patient information
- Maintain cleanliness and organization of the front desk area
**Skills:
- Excellent communication and interpersonal skills
- Strong organizational abilities with attention to detail
- Ability to multitask and work efficiently
- Experience in the dental field is preferred
- Proficiency in using computers
- Familiarity with dental software (we utilize Dentrix) is preferred but not required
- Understanding of HIPAA regulations and patient privacy laws
Job Types: Full-time, Part-time
Expected hours: 24 – 32 per week
Benefits:
- Flexible schedule
- Opportunities for advancement
- Paid sick time
- Paid time off
Healthcare setting:
- Dental office
- Private practice
Experience:
- Dental receptionist: 1 year (Required)
Ability to Commute:
- Medina, OH 44256 (Required)
Ability to Relocate:
- Medina, OH 44256: Relocate before starting work (Required)
Work Location: In person