High End Facial Plastic Surgical Practice is seeking a Full-Time Medical Receptionist with an hourly rate of $28.85. The ideal candidate should embody our values of warmth, professionalism, and exceptional patient-centered care. The ideal candidate will be highly qualified, experienced, dependable, hardworking, friendly and a motivated team player. The Medical Receptionist ensures efficient functioning of office processes along with coordination of all patient inquiries, consultations, and triaging patient correspondences. Your role will be crucial in ensuring a smooth and professional experience for our patients. This position requires a take charge personality who is able to multi-task and work in a fast paced environment. If you are a polished professional with strong references, we invite you to apply for this position.
Key Job Responsibilities:
· Time Management: Efficiently manage your time to handle multiple tasks and prioritize them appropriately. This includes balancing tasks, patient inquiries, and other responsibilities to ensure a smooth workflow throughout the day.
· Appointment Booking: Maintaining the schedule by monitoring, updating, and prioritizing whilst using good judgement and strong decision-making skills.
· Phone Handling: Answer incoming phone calls promptly and professionally, providing assistance or directing calls to the appropriate staff members. You will be responsible for gathering necessary information from callers and ensuring accurate message taking and forwarding when necessary.
· Customer Service: Provide excellent customer service to patients by offering a warm and welcoming environment. Address inquiries and concerns in a professional manner.
· Office: Assist with maintaining the cleanliness and organization of the front desk area.
· Communication: Work effectively with management, healthcare providers, nurses, and other staff members to ensure seamless coordination and communication. This may include relaying messages, sharing important updates, and assisting with other tasks as needed.
Requirements:
· 3 years minimum proven experience in aesthetic, medical and/or hospital setting required.
· Excellent organizational and time management skills.
· Strong verbal and written communication abilities.
· Outstanding customer service and interpersonal skills.
· Ability to multitask and handle high-pressure situations with composure.
· Attention to detail and accuracy in all tasks.
· Professional appearance and demeanor.
Job Type: Full-time
Pay: $28.85 per hour
Expected hours: No less than 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Healthcare setting:
Medical specialties:
Schedule:
- 8 hour shift
- Monday to Friday
Experience:
- aesthetic, medical or hospital: 3 years (Required)
Ability to Relocate:
- New York, NY 10065: Relocate before starting work (Required)
Work Location: In person