Swann Medical is seeking a full-time Front Desk CA
We are looking for someone who is willing to grow with us and who has a background in medical or chiropractic customer service.
Job Duties and Responsibilities:
· Answering phones within 3 rings with a happy helpful disposition
· Greeting patients upon arrival
· Scheduling all patient appointments for multiple providers including registering all new patients
· Check-in/Check-out of patients
· Collecting payments from patients & posting to their ledgers
· Insurance verification
· Scanning of documents in patient EHR system
· Checking email, texts and voicemail and getting back to all appointment requests within 2 hours.
· All duties involved with running the front desk.
. Cross training in patient care to include all therapies.
Qualifications / Skills:
· Experience at running a medical/chiropractic front desk
· Experience at answering multiple phone lines and scheduling for multiple providers at multiple locations.
· Able to multi-task
· Telephone skills
· Customer service
· Time management
· Organization
· Attention to detail
· Typing
· Punctual & reliable
· Bilingual (Spanish/English) preferred
Job Type: Full-time
Benefits:
- Employee discount
- Referral program
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Experience:
- Front desk: 1 year (Required)
- Front Desk Chiropractic Assistant: 1 year (Required)
- Medical scheduling: 1 year (Required)
Language:
- Do you speak Spanish (Required)
Work Location: In person