Job Description Summary
Runs ID3 Administrative system operational production jobs, data backups and manages daily system operation duties. This position oversees all the hardware and software for the personal computer network. It also maintains the software database for Patriot Act compliance system.
Responsibilities
- Manage ID3 administration system production and backup schedules.
- Runs all ID3 production job-streams.
- Prints and distributes reports and correspondence to the departments.
- Installs and maintains hardware and software for personal computers. Maintains computer inventories and logs of problems. This includes coordination with vendors concerning repairs to computers.
- Responsible for installation and configuration of new personal computers.
- Assists in training of employees in use of personal computers and software.
- Updates, maintains and performs member searches in Patriot Act compliance software.
- Assist in testing and troubleshooting new releases of the ID3 administrative system.
- Create and maintain new Calligo correspondence templates/programming for automated ID3 system generated and user requested correspondence.
- Assist with diagnosis and coordination of fixes for software and telephone system problems
- All other duties as assigned
ID3 Administrative System
ID3 Production
- Monitor production processing runs for error and problems
- Ability to write and modify CL routes for running daily and production jobs.
- Acts as primary resource for productions and report requests run during the day
ID3 Testing
- Tests new ID3 production releases
- Assist in installation of ID3 releases
- Research any production problems an assist in resolution of problems.
- Assist MIS Manage in the testing and installation of new MBA products
ID3 Reporting and Correspondence
AS/400 Query and SQL development
- Develop and implement report queries (CL) and SQL’s on IMB’s i/5
- Maintain production and backup schedules for any relevant custom changes.
Calligo Correspondence Interface
- Develop and test Calligo documents-Correspondence, Issue Documents, Policy Statements, etc.
- Test new Calligo software release and assist in implementation of these release
- Work with Office Manager and MIS Manager to develop new automated correspondence to assist production employees
Micro-computers
Software
- Assist staff in utilization of work processing and spreadsheet software including problem solving and potential areas of output and automation.
Managerial
- Assumes day-to-day responsibilities of MIS Manager when required
IBM i/5 Administrative
- Knowledge and ability to download program temporary fixes (PTF from IBM.
- Checks history logs for critical processing and/or disk errors.
- Reviews job logs for normal end of job messages.
- Handles the duties of application manager of IBM’s Content Management
- Makes COBOL program modifications when requested.
Job Type: Full-time
Job Type: Full-time
Ability to Relocate:
- Washington, DC: Relocate before starting work (Required)
Work Location: In person