Description of Responsibilities:
Analyzes potential client’s needs, market trends & demands.
Creates made-to-order services and products for clients with utilizing available Internet related Products, Services and Technologies.
- Implement and upgrade existing and new services & solutions.
- Technical Consultation for customers.
- Technical Project Management for pre-sales and post-sales.
- Control projects, vendors and sub-contractors for delivery and completion of projects on time.
- Provide installation, analysis and other field services at site.
- Operate, maintain, and troubleshoot Network/Server/IT related systems.
- Customer support for high technical level issue.
- Troubleshooting of high technical level issue for 24 hours x 7days on-call duty (Not full shift duty).
- Manages existing accounts for all technical issues.
< Technical Qualifications >
Adjustable to the latest standard of technologies to provide appropriate IT-solutions that meets customer’s requirement.
- Microsoft, VMware, Symantec and other major software vendor's product.
- Cisco, Palo Alto and other major network vendor's devices, software and services.
- Unix/Linux and Windows server operation and maintenance.
- Security software and solutions for servers and PCs.
- Local and Wide Area Network technologies.
- Virtualization and storage technologies.
Reporting:
This position reports to Manger or General Manager, Professional Services department.
Others will be designated by President & CEO if necessary.
Pay Range - 0