We Put the World on Vacation At Travel + Leisure Co., our mission is simple: to put the world on vacation. Our vacation ownership brands, Club Wyndham, Worldmark, Margaritaville Vacation Club, and Shell Vacations Club, include more than 245 vacation club resort locations across the globe. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.
How You’ll Shine:
- Provide exceptional customer service to our guests, business partners, and team
- Identify ways in which to improve our customer service or processes
- Collect and/or validate data when interacting with our guests to ensure they receive the best experience with us
- Manage and protect company assets through all interactions
- Understand and implement operational procedures that govern our business
- Support new initiatives and help teams that are impacted by these changes
- Maintain daily, weekly, monthly, or quarterly reporting needs
- Successfully leverage your resources (your team, leadership, procedural guides, etc.) to provide quick support to questions as they arise
You will partner with:
- Sales and Marketing teams
- Human Resources
- Resort Operations leadership
Examples of projects you will work on:
- Validating data and reporting or answering questions from onsite business partners
- Supporting the integration of new processes and procedures
What You’ll Bring:
- Proficient in Microsoft Suite
- Have availability to support the business throughout weekends and holidays
- Experience delivering outstanding customer service, with excitement!
Where Memories Start with You
Hospitality is at the heart of all we do at Travel + Leisure Co. Here, you’ll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to what’s next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you.
Job Type: Full-time
Pay: $18.07 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Parental leave
- Referral program
- Retirement plan
- Tuition reimbursement
- Vision insurance
Schedule:
Work Location: In person