Are you passionate about providing exceptional customer service and creating memorable experiences? Join Fineman Realty in Bala Cynwyd, PA, US, as a Concierge! Our team is dedicated to delivering top-notch service to our residents and guests, making them feel welcome and valued. As a Concierge, you will be the face of our community, assisting with inquiries, coordinating services, and ensuring everyone's needs are met promptly and with a smile. Apply now and be a key player in providing exceptional service at Fineman Realty!
Compensation:
$16 - $18 hourly
Responsibilities:
Delivery Management:
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Accept and log deliveries for the package room; ensure no packages are left in the lobby.
Key Handling:
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Keep all keys locked in the lockbox until requested.
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If a resident forgets their keys:
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During maintenance supervisor's hours: Locate the supervisor to obtain the emergency key (if provided).
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Outside of maintenance supervisor's hours: Instruct the resident to contact a locksmith. Only contact the maintenance supervisor or Board members in an emergency.
Resident Assistance:
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Locate taxis for residents and their guests, assist with doors and luggage, and provide help with packages.
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Assist residents with an umbrella if needed.
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Ensure only residents, their guests, taxis/limos, and delivery cars access the loading zone for no more than 20 minutes.
Miscellaneous Duties:
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Assist with newspaper delivery.
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Sign for registered, certified, and overnight mail on behalf of residents unless instructed otherwise in writing.
Appearance and Conduct:
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Wear proper uniform at all times.
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Maintain proper telephone etiquette.
Access Control:
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Sign contractors, housekeepers, and aides in and out.
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Unlock the loading dock at 8 am and close it at 6 pm, Monday through Friday.
Resident Assistance:
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Assist owners with packages and provide shopping carts.
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Inspect the garage daily for open windows, lights on, leaks, debris, etc.
Qualifications:-
Excellent verbal and written communication skills
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Strong interpersonal skills
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Previous experience in hospitality industry preferred
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Must have US work authorization
About Company
We are a distinguished mid-rise condominium with offering a luxurious living experience. Our community prides itself on delivering white-glove services, including 24-hour front and rear concierge services, car washing, package delivery to owners' units upon request, and in-unit maintenance.
If you have a passion for providing top-tier assistance and enjoy working in a refined, respectful environment, you'll find this an incredibly rewarding place to work.
Join our team and be a part of a community that values excellence and service.