The Driver Provider, founded in 1997, is a premier provider of chauffeured transportation services for individuals, corporate clients and event professionals.
Position Summary:
Our dispatchers turn reservations into actual trips for our clients by utilizing our highly trained driving staff and our late model luxury vehicles. Dispatchers apply logistics skills and the latest technology to do so in an efficient, service-oriented manner.
This is a management position responsible for overseeing all activities of the dispatch department, dispatch staff, and scheduling for our Phoenix / Tucson / Salt Lake / Jackson Offices. Management will include responsibility for team members working in-person at our various offices as well as a team of overseas remote team members. Organization and efficient communication are key qualities.
Essential Duties and Responsibilities:
To perform this job successfully, an individual must be able to perform the following:
- Schedule and manage trips according to policies, procedures and standards of operation.
- Understand Windows-based software and MS Office suite such as Word, Excel, PowerPoint, etc.
- Understand local geography, landmarks, and traffic patterns.
- Manage and maintain collaborative lines of communication with other key employees
- Develop working rapport with chauffeurs, greeters, and other operational staff.
- Maintain a professional demeanor and customer service mentality.
- Be adaptable to the many, many changes of plans that occur daily.
Qualifications:
- Fluency in English language
- Experience with multi-line telephone equipment
- Experience with Windows-based software and MS Office suite such as Word, Excel, PowerPoint, etc
Special Attributes:
- Ability to thrive in a high energy environment
Experience: logistics, operations, transportation, management, event experience preferred.
Chauffeured transportation experience is a plus!
Interpersonal Skills:
This position requires an ability to successfully manage and relate to team members of diverse experience and personalities.
Reasoning Ability:
Ability to calmly apply common sense understanding to problem solving.
The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor.
Job Type: Full-time
Pay: From $55,000.00 per year
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- Monday to Friday
- Weekends as needed
Experience:
- Dispatching: 2 years (Required)
Ability to Commute:
- Phoenix, AZ 85034 (Required)
Ability to Relocate:
- Phoenix, AZ 85034: Relocate before starting work (Required)
Work Location: In person