We are seeking a bilingual (Spanish & English) Scheduler to join our pain management clinic team. The ideal candidate will be responsible for scheduling appointments for existing and new patients, demonstrating excellent phone etiquette and utilizing our Kareo (Tebra) software efficiently.
Responsibilities:
- Schedule appointments for patients using Kareo (Tebra) software.
- Communicate effectively with patients in both English and Spanish to schedule appointments and answer inquiries.
- Ensure accurate recording of patient information and appointment details.
- Collaborate closely with medical staff to accommodate patient scheduling needs.
- Maintain a friendly and professional demeanor during phone interactions with patients.
- Assist with other administrative tasks as needed to support clinic operations.
Requirements:
- Fluency in both Spanish and English.
- Previous experience in a medical office setting, preferably as a scheduler or in customer service.
- Familiarity with electronic medical records (EMR) systems; experience with Kareo (Tebra) software is a plus.
- Excellent phone etiquette and strong communication skills.
- Ability to multitask and work efficiently in a fast-paced environment.
- Strong organizational skills with attention to detail.
- Ability to handle confidential information securely and professionally.
Preferred Qualifications:
- Experience in a pain management clinic or similar healthcare setting.
- Knowledge of medical terminology.
- Ability to problem-solve and prioritize tasks effectively.
Job Types: Full-time, Part-time, Contract
Pay: $10.00 - $12.00 per hour
Expected hours: 8 – 40 per week
Benefits:
- Free parking
- Paid time off
- Paid training
Healthcare setting:
Medical specialties:
Schedule:
- Monday to Friday
- Weekends as needed
Language:
- Spanish (Required)
- English (Required)
Work Location: Hybrid remote in Houston, TX 77007