Responsibilities
Must work well in stressful high-pressure situations
Ensure guest satisfaction and the efficient operation of the hotel by supervising operating departments in the absence of the General Manager and/or the Manager on Duty
Previous supervisory experience required
Assist the General Manager by continually focusing on achieving hotel profitability through revenue generation cost control guest satisfaction and development of associates
Exempt associates are expected to work as much of each workday as is necessary to complete their job responsibilities (OEM associates are required to work a minimum of 47.5 hours per work week)
Approach all encounters with guests and employees in an attentive friendly courteous and service oriented manner
At least 5 years progressive experience in a Rooms or F&B department Hotel; or a 4-year college degree and at least 2 to 3 years experience in a Rooms or F&B department at a Hotel; or a 2-year college degree and at least 3 to 4 years of experience in a Rooms or F&B department at a Hotel
Must be proficient in Windows Operating Systems
Must be able to evaluate and select among alternative courses of action quickly and accurately
Must maintain composure and objectivity under pressure
Must be effective in handling problems in the workplace including anticipating preventing identifying and solving problems as necessary
Must have the ability to assimilate complex information data etc
Job Type: Full-time
Pay: $40,000.00 - $55,000.00 per year
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 10 hour shift
- 12 hour shift
- 8 hour shift
- Day shift
- Holidays
- Monday to Friday
- Night shift
- On call
- Overtime
- Weekend availability
Ability to commute/relocate:
- Lihue, HI 96766: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Hotel management: 3 years (Preferred)
- Hospitality: 1 year (Preferred)
Work Location: In person