Job Overview: We are seeking a Service Advisor to join our team. The ideal candidate will have a strong background in automotive diagnostics and vehicle maintenance, with excellent customer service skills. Responsibilities: - Suspend and diagnose automotive issues accurately - Provide service writing and estimates for repairs - Recommend and sell vehicle maintenance services - Collaborate with mechanics to ensure timely completion of repairs - Upsell additional services to customers - Maintain detailed records of customer interactions Requirements: - Proven experience in a dealership or automotive service setting - Proficiency in auto estimating and service writing - Strong knowledge of shocks, struts, oil changes, and general vehicle maintenance - Ability to work collaboratively with a team of mechanics - Excellent communication and customer service skills Nice-to-have Skills: - Certification as a mechanic is a plus This position offers the opportunity to work in a dynamic environment where your automotive expertise and customer service skills will be valued.
Job Type: Full-time
Pay: From $50,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Day range:
- Monday to Friday
- Weekends as needed
Shift:
License/Certification:
- Driver's License (Required)
Ability to Commute:
- Cordova, TN 38018 (Required)
Ability to Relocate:
- Cordova, TN 38018: Relocate before starting work (Required)
Work Location: In person